For how long does PSB Computer Protection or Server Protection store files in quarantine and can this time period be adjusted or changed?
Is it possible to empty the quarantine of a device remotely from the PSB Portal?
The quarantine is always local and it does not have a time limit. The quarantine storage size or time cannot be changed. Only a status is sent to the PSB Portal so that the administrator can see what action was taken.
There is no remote management for quarantine in the PSB Portal with which the admin could remove specific items from the quarantine. The administrator can however choose what action is taken on infected files. To be able to do this, the admin will need to disable the "Decide action on infection automatically" setting to be able to decide for themselves what action to take on the quarantined files.
To set your own decision, do as follows:
Now you can customize the option "Action on infection" to whatever action you require.
- Login to PSB Portal
- Go to the Profiles page
- Select the profile
- Go to the Real-time scanning settings
- Expand file scanning and disable Decide action on infection automatically
Example: If you wish to automatically delete infections, chose "Delete". This means when the infections are detected, they will be deleted automatically. If you set to quarantine, the infections are only quarantined, not deleted.
Article no: 000008101