F-Secure PSB Computer Protection uninstalls Fortinet Forticlient VPN software during installation

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F-Secure PSB Computer Protection uninstalls Fortinet Forticlient VPN software during installation - F-Secure Community

Issue:

When installing F-Secure PSB Computer Protection to Windows, it uninstalls a VPN software called Forticlient from Fortinet inc. How to install Computer Protection without it uninstalling Forticlient?

Resolution:

The PSB Computer Protection installer can be run with an additional command line parameter to skip sidegrade (removal of incompatible products) for Forticlient.

Follow these steps to skip sidegrade:

1. Open a Command prompt as an Administrator
2. Navigate with the Command promp to the folder where you stored the PSB Computer Protection installer
3. Run command:


<installername.exe> --skip-sidegrade "Forticlient"

You can also skip sidegrade for every incompatible product by using using "*". For example:


<installername.exe> --skip-sidegrade "*"

Article no: 000005385