Issue:
When installing F-Secure PSB Computer Protection to Windows, it uninstalls a VPN software called Forticlient from Fortinet inc. How to install Computer Protection without it uninstalling Forticlient?
Resolution:
The PSB Computer Protection installer can be run with an additional command line parameter to skip sidegrade (removal of incompatible products) for Forticlient.
Follow these steps to skip sidegrade:
1. Open a Command prompt as an Administrator
2. Navigate with the Command promp to the folder where you stored the PSB Computer Protection installer
3. Run command: <installername.exe> --skip-sidegrade "Forticlient"
You can also skip sidegrade for every incompatible product by using using "*". For example: <installername.exe> --skip-sidegrade "*"
Article no: 000005385