I am trying to uninstall F-Secure PSB Computer protection from my Windows / Mac PC, but I get error notification:
"Uninstallation is not allowed, Settings do not allow local uninstallation. Contact your administrator."
This is due to the PSB Computer Protection profile setting that disallows a user from uninstalling the product locally.
Please ask your PSB account administrator to change the following setting:
If the above fails on a Mac and the uninstallation is still not possible, try the following.
- Log in to the PSB Portal
- Go to the Profiles page
- Select the profile that is assigned to the computer
- Go to the General Settings page
- Go to Allow the user to uninstall the product
- Enable the setting (slide down to green)
- Click Save and publish
Remove the following file and try the uninstallation again:
This will require root permissions, should only be used as a recovery measure and will no longer be available in future releases of PSB Computer Protection.
Article no: 000016792