DataGuard is blocking applications after being disabled in the PSB profile

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DataGuard is blocking applications after being disabled in the PSB profile - F-Secure Community

Issue:

We've disabled DataGuard in the PSB profile using PSB Portal, but clients using the profile are still getting applications blocked by DataGuard.
Clients using another profile where DeepGuard is disabled entirely are not experiencing this issue.
We've tried disabling DataGuard by turning off the DataGuard advanced behavioral blocking-setting from the DataGuard-settings in the PSB profile.

Resolution:

For DataGuard to be completely disabled, two different settings need to be turned off in the profile:

Log in to the PSB portal
Go to Profiles
Select the profile you want to modify
Click on Dataguard
Turn on the setting DataGuard advanced behavioral blocking, if it is off
Turn off the setting Access control list
Turn off the setting DataGuard advanced behavioral blocking
Save and Publish the profile

To verify that both settings are disabled:

Open the PSB Computer Protection user interface
Go to settings
Select the Malware Protection page
Scroll down to the DataGuard section
Verify that both DataGuard switches are set to Off

Article no: 000011038