Issue:
When trying to install F-Secure PSB Computer Protection on a Microsoft Surface Pro X, the installation seems to stop promptly and never finishes. Is it because PSB Computer Protection doesn't support the processor?
Resolution:
The Microsoft Surface Pro X has an ARM-based processor which PSB Computer Protection does not support.
Computer Protection for Windows supports the following operating system versions:
- Microsoft Windows 10 (all 32-bit and 64-bit editions), ARM-based tablets are not supported
- Microsoft Windows 8.1 (all 32-bit and 64-bit editions), ARM-based tablets are not supported
- Microsoft Windows 7 Service Pack 1 (all 32-bit and 64-bit editions)
You may find the latest release notes here.
Article no: 000018364