How can I get the latest upgrade of F-Secure Messaging Security Gateway? - F-Secure Community
<main> <article class="userContent"> <p> </p> How can I get the latest upgrade of F-Secure Messaging Security Gateway? <p>This article explains what you need to do to get the F-Secure Messaging Security Gateway (MSG) product upgraded to the latest version. </p> <p><strong>Once F-Secure releases a new version of the MSG product, to get the new product version:</strong> </p> <ol><li> Create a support request by using the <a rel="nofollow" href="https://www.f-secure.com/en/web/business_global/support/support-request">support request form</a> on our website. </li> <li> Fill in the required data in the support request form. </li> <li> In the details field, enter the Activation ID of your F-Secure MSG. Tip: You can find the Activation ID in the top-right corner of the admin console, and it is of format <strong>fsecure_production-xxxxxxxxx</strong>: <p><img src="https://us.v-cdn.net/6032052/uploads/961/ZI7FPH30DZLU.png" alt="image" class="embedImage-img importedEmbed-img"></img></p> </li> <li> F-Secure Support will release the upgrade package, and you can install it whenever most suitable for you. </li> </ol><p><strong>To apply the product upgrade:</strong> </p> <p><strong>Note:</strong> Once the upgrade package has been released, the new software version will automatically be downloaded into the system. </p> <div> <ol><li>Before upgrading, perform a database check on each device. Go to <strong>System</strong> > <strong>Servers</strong> > <strong>Server [+]</strong> > <strong>db</strong>: <p><img src="https://us.v-cdn.net/6032052/uploads/076/R9W16DJ9ERJB.png" height="172" width="736" alt="image" class="embedImage-img importedEmbed-img"></img></p> </li> <li>Click <strong>Run Utility</strong> and make sure it results in "Database check completed": <p><img src="https://us.v-cdn.net/6032052/uploads/965/IUQ9MCQ32O0B.png" alt="image" class="embedImage-img importedEmbed-img"></img>>>>>> </p> <p><img src="https://us.v-cdn.net/6032052/uploads/404/QN2TBE5LCYQY.png" alt="image" class="embedImage-img importedEmbed-img"></img></p> </li> <li>Start the upgrade by clicking <strong>System</strong> > <strong>Licenses and Updates</strong> > <strong>General</strong> > <strong>Upgrade</strong>: <p><img src="https://us.v-cdn.net/6032052/uploads/372/LO9B0L62NCGC.png" height="88" width="680" alt="image" class="embedImage-img importedEmbed-img"></img></p> </li> </ol></div> <p><strong>Note:</strong> If your environment contains more than just one device, start by upgrading the master device first! </p> </article> </main>