Customer's old computer is not in used and he has all the passwords saved on that computer. He wants to transfer all the passwords to his new computer and he remembers his master password.
The master password is used to login to the F-Secure KEY program on that device but then for you to synchronize all the passwords from your old computer, you will still need the synchronization code from the old computer to be entered to the new computer. Therefore there is no alternate way for you to transfer the license since your main device is not in used or malfunction unless you have another device which has synchronize from the main computer.
F-Secure do not store customer's password or data as this is privacy and only customers can access or view this passwords.
Article no: 000021238