Can I reset my forgotten F-Secure KEY master password if I still have fingerprint access?

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Can I reset my forgotten F-Secure KEY master password if I still have fingerprint access? - F-Secure Community

Issue:

I can login to F-Secure KEY with fingerprint access, but I have forgotten my master password. How can I change the password?

Resolution:

Yes, you can. If you have generated the recovery code to reset your master password, you can use that that for access.

If you have not created the QR-code for recovering it, do it the following way:

Open F-Secure KEY
Login using your fingerprint access
Go to menu
Tap Settings
Choose Create recovery code
Use fingerprint access to confirm
Choose Save picture
Close and re-open KEY
Choose Forgot Master password?
Tap Import image, and select the code image from Photos/Gallery.
Your Master Password appears on the screen.
Tap Log in.

Article no: 000019857