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Can I reset my forgotten F-Secure KEY master password if I still have fingerprint access? - F-Secure Community
<main> <article class="userContent"> <h3 data-version="2" data-article="000019857">Issue:</h3> <p>I can login to F-Secure KEY with fingerprint access, but I have forgotten my master password. How can I change the password? </p> <h3>Resolution:</h3> <p>Yes, you can. If you have generated the recovery code to reset your master password, you can <a rel="nofollow" href="https://community.f-secure.com/t5/F-Secure-KEY/How-do-I-recover-my-F-Secure-KEY/ta-p/81210">use </a>that that for access.<br><br>If you have not created the QR-code for recovering it, do it the following way:<br></p><ol><li>Open F-Secure KEY </li><li>Login using your fingerprint access</li><li>Go to menu</li><li>Tap <b>Settings</b></li><li>Choose <b>Create recovery code </b></li><li>Use fingerprint access to confirm </li><li>Choose <b>Save picture</b></li><li>Close and re-open KEY </li><li>Choose <b>Forgot Master</b> password? </li><li>Tap <b>Import image</b>, and select the code image from Photos/Gallery.</li><li>Your Master Password appears on the screen.</li><li>Tap<b> Log in.</b></li></ol><p>Article no: 000019857</p> </article> </main>