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KEY sync: connecting devices with other Anti-Virus software installed - F-Secure Community
<main> <article class="userContent"> <p> </p>KEY sync: connecting devices with other Anti-Virus software installed <h3>Symptoms</h3> <p>KEY sync may not work if you have other Anti-Virus products other than F-Secure installed on your computer. When syncing your KEY devices with each other on entering the connection code, KEY sync fails. </p> <h3>Diagnosis</h3> <p>When initiating a connection with the computer, F-Secure KEY rejects the certificate, which ends up in connection failure. Therefore, KEY sync does not work, as a connection cannot be established. </p> <h3>Solution</h3> <p>As a temporary workaround, you can consider for example, switching off https protection in your Anti-Virus product to make KEY sync properly. After syncing, you can re-activate https protection. </p> </article> </main>