PSB workstationが完全にアンインストールできない場合の手順

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PSB workstationが完全にアンインストールできない場合の手順 - F-Secure Community

PSBworkstationのアンインストールを行ってもいくつかのレジストリエントリが端末に残存する事がございます。それらのレジストリエントリに対し、一部の他社セキュリティ関連ソフトが競合製品が存在していると判断してしまう事がございます。

下記に現在確認されている対策をご紹介させていただきます。これらを必要に応じてご実施ください。また、当作業はオペレーションシステムの動作に大きく影響を与える可能性がございます。作業の際にはシステム復元ポイントの作成と、レジストリエントリのバックアップを行う事をお勧めいたします。尚、2と3の作業は自己責任でのご実施となります事をご了承ください。

アンインストールツールの実施(サポートツール)
下記の順でお試しください。
1. Windows通常起動状態での実施
2. Windowsセーフモード起動状態での実施
特定のF-secureレジストリエントリの削除
他社製品のインストールを試みた歳、弊社の残存レジストリを検知する事がございます。その場合、検知されたレジストリエントリを直接削除します。
1. スタートボタンの「検索ボックス」でregedit を検索し、実行するとレジストリエディタが開きます。
  　→　
2. 目的のレジストリエントリまでツリーを展開し、右クリックメニューから削除を行います。
3. 再起動後に他社製品のインストールを試みます。

F-secureレジストリエントリの全削除
下記のレジストリエントリ削除コマンドを管理者権限で起動したコマンドプロンプトから実行します。下記は、弊社環境の標準的なWindows7PCにおいて、アンインストールツール実施後にも残存していたレジストリエントリとなります。

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_GATEKEEPER" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_HIPS" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_HIPS\0000" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_FSNI" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_FSNI\0000" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_FSNI\0000\Control" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure Anti-Virus" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure Anti-Virus for Microsoft Exchange" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure Anti-Virus for Microsoft SharePoint" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure Application" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure Browsing Protection" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure Content Scanner Server" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure DeepGuard" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure Device Control" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure Internet Shield" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure Management Agent" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure Network Filter" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure Policy Manager Proxy" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure Software Updater" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure Application-F-Secure Spam Control" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\FSecure-FSecure-F-Secure Anti-Virus" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\fsni" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\fsni\Enum" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\fsni\Instances" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\fsni\Instances\FSCC" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_GATEKEEPER" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_HIPS" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_HIPS\0000" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_FSNI" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_FSNI\0000" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure Anti-Virus" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure Anti-Virus for Microsoft Exchange" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure Anti-Virus for Microsoft SharePoint" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure Application" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure Browsing Protection" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure Content Scanner Server" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure DeepGuard" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure Device Control" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure Internet Shield" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure Management Agent" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure Network Filter" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure Policy Manager Proxy" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure Software Updater" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure Application-F-Secure Spam Control" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\FSecure-FSecure-F-Secure Anti-Virus" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\fsni" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\fsni\Instances" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\fsni\Instances\FSCC" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_GATEKEEPER" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_HIPS" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_HIPS\0000" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FSNI" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FSNI\0000" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FSNI\0000\Control" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure Anti-Virus" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure Anti-Virus for Microsoft Exchange" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure Anti-Virus for Microsoft SharePoint" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure Application" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure Browsing Protection" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure Content Scanner Server" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure DeepGuard" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure Device Control" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure Internet Shield" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure Management Agent" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure Network Filter" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure Policy Manager Proxy" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure Software Updater" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure Application-F-Secure Spam Control" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\FSecure-FSecure-F-Secure Anti-Virus" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\fsni" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\fsni\Enum" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\fsni\Instances" /f

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\fsni\Instances\FSCC" /f