Hvordan får jeg F-Secure Id Protection eller KEY- log ?

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Hvordan får jeg F-Secure Id Protection eller KEY- log ? - F-Secure Community

Issue:

Hvordan kan jeg få log til F-Secure Id Protection eller F-Secure KEY?

Resolution:

Afhængigt af om du bruger en Windows-computer eller en Mac-computer, gemmes Id beskyttelse eller KEY- log lokalt forskellige steder. Følg nedenstående trin for at hente log fra din computer.

Windows:

Vælg Start- menu i venstre ende af proceslinjen.
Indtast F-Secure, indtil du ser F-Secure Supportværktøj vises.
Vælg app F-Secure Supportværktøj . Dialogen Supportværktøj åbner.
Vælg Kør diagnostik . Værktøjet begynder at indsamle information.
Når det er gjort, opretter værktøjet outputfilen på dit skrivebord. Navnet på arkivere er fsdiag.zip .
Vedhæft fsdiag.zip- logfil på dit e-mail svar tilbage til os.

MacOS:

Klik på ikon lup i øverste højre hjørne og gennemse til ~ / Library / Application Support / F-Secure / Pwmgr /
Kopier alle filer med. log udvidelse til skrivebordet.
Vedhæft log på dit e-mail svar tilbage til os.

Article no: 000021624

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