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Re: SAFE Family Rules App Control sync time?

TorbjörnN — Sat, 23 Jun 2018 06:34:56 GMT

wrote:
How it was with your situation? Does application is visible already?

My son is away this weekend and yesterday at 11am he texted me to ask if I could unblock Pokemon Go. I answered that he could have it as a time limited app.

Today, almost 20 hours later, I can still not see that app in the list under App Control for his device when I log in to My F-Secure.

I have told him to make sure the phone has WiFi and that the SAFE-app is running.

Edit: corrected some spelling.

Re: SAFE Family Rules App Control sync time?

Ukko — Fri, 22 Jun 2018 22:22:43 GMT

Hello,

I'm also only F-Secure user (their home solutions).

I think that it is possible to trigger 'sync list of applications' by launch F-Secure SAFE application under Android device (or/and to check updates by 'scroll up-to-down' main status-screen).

With my experience: some minutes (or triggered by noted steps) and some hours (with common usage).

How it was with your situation? Does application is visible already?

Thanks!

Re: XFence 1.8.88 Update

Cluttered — Fri, 22 Jun 2018 20:19:13 GMT

I own little flocker, it prompted me yesterday to install xfence, I did, it gave an error, when the mac rebooted it loaded but refused to let me enable it.

Removed it and put LF back on.

Hopefully they will get it fixed eventually.

There is also no mention of the free license for LF users, some details on that would be good.

Re: Upgraded to High Sierra and Freedome stopped working

Urho_Kekkonen — Fri, 22 Jun 2018 17:25:39 GMT

It doesn't, unfortunately. Anything else I can try?

Re: XFence 1.8.88 Update

XenoPhage — Fri, 22 Jun 2018 14:53:37 GMT

I'll second this. I find that the combination of XFence and Little Snitch are sufficient to protect my system quite well. I'd like to keep it simple. Neither of these apps result in crazy CPU usage or a massive reduction in the ability to use my machine.

Re: XFence 1.8.88 Update

anonymouz4 — Fri, 22 Jun 2018 13:39:58 GMT

As I've done previously,

I can only appeal to you and your team: Please also work on new features for the standalone version of XFence. Please dont make this an kind of discontinued product. Many people are interested in this Program itself and not some complete (and expensive) F-Secure security system.

Thank you

Re: Could we change Customer ID on policy manager

A-Grinkevitch — Fri, 22 Jun 2018 11:26:44 GMT

Hello Arsjupiter,
Sure, just log in to the Policy Manager Console as root admin, open Help->Registration and update the customer number. Once applied, Policy Manager connects to the registration server and updates the token.

Alexander

Re: Copying F-secure Key to Chrome extension.

JOnes — Fri, 22 Jun 2018 10:25:16 GMT

You should have downloaded the latest version(presumable 4.9.56)

https://www.f-secure.com/en/web/home_global/key

It works ok(chrome+key extension) at least with windows 10,in the key settings choose "autofilling used with browsers"

SAFE Family Rules App Control sync time?

TorbjörnN — Fri, 22 Jun 2018 09:48:02 GMT

I' ve recently installed SAFE on my sons android device.

App Control is set to automatically block new apps.

How long should it take before I can see a newly installed app in the remote login to change its status from blocked to time limit?

Re: Copying F-secure Key to Chrome extension.

ajlh — Fri, 22 Jun 2018 09:34:32 GMT

No - But when you ckick the blue Key icon in the password field, it does nothing!

Could we change Customer ID on policy manager

Arsjupiter — Fri, 22 Jun 2018 09:23:46 GMT

Dear F-Secure team,

i would like to check that coulde i change the customer ID on policy manager ? is it possible?

if i do it, does it affect to the client on my company

Thank you !

Re: Thanks for the Killswitch Feature

Laksh — Fri, 22 Jun 2018 08:37:21 GMT

Hi ,

It depends on what component of Freedome should crash. In some cases traffic may leak, in others not.

Re: Upgraded to High Sierra and Freedome stopped working

Laksh — Fri, 22 Jun 2018 08:33:53 GMT

Hi Urho_Kekkonen,

Have you tried to uninstall and reinstall the application? Does it help?

Re: Switched from Total to Sense... cannot active my new Freedome license

Laksh — Fri, 22 Jun 2018 08:04:53 GMT

Thanks for keeping us posted, Tela! Good to know you have activated the license again.

Re: Switched from Total to Sense... cannot active my new Freedome license

Tela — Fri, 22 Jun 2018 07:38:11 GMT

Thx!

This indeed was the case!
Needed just wait it to expire.

However here is point to develop... In this case I was 9 days without this protection layer.

Re: Subscription

Laksh — Fri, 22 Jun 2018 06:26:36 GMT

Hello BigSol,

For Freedome, it is not possible to upgrade your current license as the current license is only for one device. Your current license cannot be changed to a different license size within the given time period. However, you can always renew your license to more devices when your current subscription expires.

Upgraded to High Sierra and Freedome stopped working

Urho_Kekkonen — Thu, 21 Jun 2018 21:58:08 GMT

When I try to start Freedome after upgrading to High Sierra I get an error message saying the app could not be configured please start again. Is there a fix?

Subscription

BigSol — Thu, 21 Jun 2018 21:23:54 GMT

Is there a way to add another one of your devices to your subscription after you have already subscribed for one device and just pay the balance for that device or do you have to get a whole new subscription?

Re: Copying F-secure Key to Chrome extension.

Ukko — Thu, 21 Jun 2018 18:34:21 GMT

Hello,

I'm not too experienced with recent F-Secure KEY Builds and its autofill functionality.

But, probably, list of passwords will be visible if there is any entry with 'URL' for current website/page. It is kind of prevention against phishing maybe; and part of autofill-functionality for proper website and password.

Otherwise - possible to try 'system autofill' option under Settings and doublecheck what will be after "CTRL+F2" under field. Does entries are visible?

OR did you mean that entire form is 'white background' with no information? While it is expected that there should be something. And it is not possible to use steps like:

https://community.f-secure.com/t5/F-Secure-KEY/Can-F-Secure-KEY-autofill-my/ta-p/80643

Thanks!

DeepGuard blocked a ScriptStager infection

LGT_Gabriele — Thu, 21 Jun 2018 17:21:23 GMT

Hi,

Today DeepGuard detected and blocked an infection with description "Exploit:W32/ScriptStager.B!DeepGuard" on one of my machine.

From PSB portal i have only wscript.exe without any other info, so i don't know where the infection came from.

Maybe it can be a false positive, but i need more information to judge if it's malicious or not.

There's a way to see a detailed log about DeepGuard detection?

Thanks in advance,

Gabriele.