Waarom is er geen internetverbinding op mijn computer als F-Secure FREEDOME VPN- beveiliging/bescherming is ingeschakeld?

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margin:0} .header-right {float: right; margin: 10px 48px 0 0; padding: 3px; height: 30px; border-radius: 3px;} #signin {margin-top:5px} #signin a {text-decoration: none; color:#1e1e1e; } .signin-icon {float: left; height: 20px; padding: 0 5px 20px 0;} #profiledropdown {padding: 2px; border-radius: 3px; margin-top: -3px;} #profiledropdown:hover {cursor:pointer; background-color:#0014a0} #profilename #profileicon {background: #dfdfdf; border-radius: 25px; width: 28px; height: 28px;} #profile-menu ul {list-style: none; padding-left:0} #profile-menu ul li {padding:10px 0 10px 20px;font-size: 15px;} #profile-menu ul li:hover, #articleslink p:hover, #dashboardlink p:hover {cursor:pointer; background-color:#efefef;} #profile-menu ul li a {text-decoration:none; color:#1e1e1e} #profile-menu hr {border:1px solid #efefef} #articleslink hr, #dashboardlink hr {margin:0} #articleslink .title {padding: 0;text-align: center; font-weight: 600;} #articleslink p, #dashboardlink p {padding:10px 0 10px 20px;} #articleslink p a, #dashboardlink p a {text-decoration: none; color:#1e1e1e;} #articleslink .draftslink:hover, #dashboardlink p:hover {padding: 10px 0 10px 20px;} .header-coveosearch {position: relative; margin-top: -53px;} .header-search {display:inline-block;padding:15px 0 0 0;} .searchboxtoggle {color:white;} .header-searchcontainer {float: right; margin:0 18px 0 0; height:52px} .search-icon {color:white;} .expand {display:inline-block;} .collapse {display:none;} .searchboxtoggle .opensearch-icon, .searchboxtoggle .closesearch-icon {cursor:pointer;height:26px; width:26px; vertical-align: middle; filter:invert(1)} .header-searchbox {height:52px;} #kbsearch {display:block;margin: 0 0 0 auto; height:53px; box-sizing: border-box; border: 1px solid white; font-size: 14px; padding: 14px 0 10px 15px;} header-searchbox.active, #kbsearch:focus {width: 100%; transition: 1s ease-in-out;} .Footer {background:#f6f6f6;color:#555a62;font-size:16px;line-height:1.5;padding:18px 0; border-top:1px solid #c4c4c4} .Footer .footer-logo-wrap .footer-logo {height: auto; max-height: 32px; width: auto; margin-top:20px} .Footer .col {padding:0 0 0 15px;width: 20%; font-size: 13px; display: table-cell; vertical-align: top;} .Footer .footer-links-wrap {padding-bottom: 15px; border-bottom: 1px solid #c4c4c4;} .Footer .footer-links-wrap .col:nth-child(2), .Footer .footer-links-wrap .col:nth-child(3), .Footer .footer-links-wrap .col:nth-child(4) {border-right:1px solid #c4c4c4} .Footer .col ul {list-style: none;} .Footer .col:nth-child(2) ul {padding: 0;} .Footer .col ul li a {color: #1e1e1e; text-decoration: none;} .footer-link-title {text-transform: uppercase; color: #1e1e1e;} .footer-link-subtitle {font-size:14px; color: #1e1e1e; max-width:95%} .footer-icon {float: left; height: 30px; padding: 0 10px 60px 0;} .col-copyRight a, .social-icons-wrap a {display:inline-block; padding:5px 0; text-decoration: none; color: #1e1e1e; } .social-icons-wrap {float:right} .Footer a:hover, .Footer .col ul li a:hover {color:#0014a0} footer.Footer .row.bottom-row {padding-top:5px} footer.Footer .row.bottom-row .col.col-copyRight * {font-weight:400} social-link:hover {cursor:pointer} social-link:hover svg {fill:#0014a0} #signin .header-bottom-item.header-bottom-link {display:inline-block; 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position: absolute; left: 5%; background: white; width: 90%; text-align: left; z-index: 400; border: 1px solid #dfdfdf; border-radius: 3px; box-shadow: 0 5px 5px #dedede;} .open {display: block;} .Footer .col {display: block; width:90%; padding: 0 20px 15px 20px} .Footer .col.col-copyRight, .Footer .col.col-social {width:90%} footer .container {width:95%} .col.footer-logo-wrap {text-align: center;} .col-copyRight a, .social-icons-wrap a {padding: 10px 0 0 0;} .Footer .footer-links-wrap .col:nth-child(2), .Footer .footer-links-wrap .col:nth-child(3), .Footer .footer-links-wrap .col:nth-child(4) {border-bottom:1px solid #c4c4c4; border-right:none} a.dropdown-1-title, a.dropdown-2-title, a.dropdown-3-title {color: #8a8a8a; font-style: italic;} .signin-icon {display: none;} #signin .header-bottom-item.header-bottom-link {margin-top: -10px;} } @media screen and (min-width:992px){ .Hamburger, .dropdownnavi .top-header-link, #userguidesLink, #supportLink, .smdropdown-alt {display: none;} .bottom-header {display: block;} .header-top-link::after {background: #fff;} header .row:nth-child(2) {background-color:white; 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Waarom is er geen internetverbinding op mijn computer als F-Secure FREEDOME VPN- beveiliging/bescherming is ingeschakeld? - F-Secure Community

Issue:

Resolution:

Reset de DNS- cache op uw computer om te proberen het probleem op te lossen.

DNS- cache op een Windows-computer:

Open de opdrachtprompt als beheerder. Klik op de Windows-startknop> typ "cmd"> klik met de rechtermuisknop op de opdrachtprompt> klik op Als administrator uitvoeren .

Typ de onderstaande opdracht in de opdrachtprompt. Druk na elke opdracht op Enter om uit te voeren.

ipconfig /flushdns
netsh winsock reset
netsh int ipv6 reset

U kunt uw machine opnieuw opstarten en opnieuw inschakelen .

Als de bovenstaande stappen niet help, kan het probleem zijn dat uw firewall de verbinding blokkeert. Als dat het geval is, moet u uw firewall instellingen om de verbinding toestaan te maken .

Onze Android-, Windows- en macOS-producten gebruiken het OpenVPN- protocol. De poorten voor Android, Mac en Windows zijn:

TCP / UDP-poorten in het bereik van 2700 - 2800
TCP-poort 443

Sta verkeer op deze poorten in uw firewall en probeer Freedome opnieuw te verbinden. Raadpleeg deze video om te zien hoe u de Windows Firewall opent en de poorten configureren :

Controleer of automatische killswitch is ingeschakeld. Hier leest u hoe u dit kunt inschakelen.

Open F-Secure FREEDOME VPN
Klik op Instellingen

De automatische killswitch is de 4e knop onder Verbinding en status. Als het is ingeschakeld,

Klik op Verbindingen met andere apparaten in vertrouwd netwerken toestaan .
Controleer het netwerk u momenteel bent verbonden
Klik op Opslaan

U kunt ook proberen het F-Secure FREEDOME TAP-stuurprogramma opnieuw te installeren. Om het F-Secure FREEDOME TAP-stuurprogramma te verwijderen met de tool pnputil:

Verwijder F-Secure FREEDOME via het Configuratiescherm van Windows
Herstart de computer
Open een venster Opdrachtprompt (Uitvoeren als beheerder)
Typ het commando: pnputil -e> list.txt en druk op invoeren. Hiermee wordt een list.txt gemaakt naar de map waarin u de opdracht hebt uitgevoerd.
Zoek uit welk * .inf- bestand is gekoppeld aan het F-Secure Freedome TAP-stuurprogramma door te zoeken op het woord 'F-Secure' in list.txt
Voer het commando uit: pnputil.exe -d oem <NUMBER> .inf (hierdoor wordt de driver verwijderd)
Herstart de computer
Installeer F-Secure FREEDOME VPN opnieuw

Specifieke programma's gemaakt voor het optimaliseren van prestaties van het netwerk, bijvoorbeeld door schakelen tussen verschillende netwerk of de beslissing hoe verschillende software is toegestaan om het netwerk te gebruiken, kunnen ook leiden tot problemen met Freedome. Als u weet dat dergelijke software op uw computer wordt geïnstalleerd, probeer het dan uit te schakelen om te zien of het effect heeft.

Controleer of u bijvoorbeeld het Npcap capture-stuurprogramma op uw computer hebt geïnstalleerd. Het is bekend dat het problemen veroorzaakt wanneer het gelijktijdig met Freedome wordt geïnstalleerd. Het Npcap-opnamestuurprogramma wordt vaak met Wireshark geïnstalleerd.

Article no: 000006587

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