FREEDOMEn VPN-yhteys katkeaa usein Huawei- ja Huawei Honor -laitteissa

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FREEDOMEn VPN-yhteys katkeaa usein Huawei- ja Huawei Honor -laitteissa - F-Secure Community

Oireet

FREEDOMEn VPN-yhteys on epävakaa tai yhteys katkeaa ajoittain, kun yhteys on muodostettu FREEDOMEn VPN:ään Huawei- tai Huawei Honor -laitteissa.

Diagnoosi

Huawein Emotion-käyttöliittymä (EMUI) pysäyttää FREEDOMEn huomaamatta taustalta, jotta laitteen akkua tai järjestelmäresursseja voidaan säästää.

Ratkaisu

Jos haluat estää EMUI:tä pysäyttämästä FREEDOMEa, sinun on lukittava FREEDOME suojatuksi sovellukseksi EMUI-asetuksissa.

Huomautus: Toimenpiteet saattavat vaihdella EMUI-version mukaan.

Määritä EMUI-laitehallinnan asetusten virta-asetuksissa laitteen virransäästötilaksi Normal/Smart (Normaali/Älykäs) tai Performance (Suorituskyky).
Määritä FREEDOME-sovellus suojatuksi sovellukseksi EMUI-asetuksissa (EMUI 3.x) tai laitehallintasovelluksessa (EMUI 4.0).
Lukitse FREEDOME-sovellus manuaalisesti avointen sovellusten luettelossa ja vedä FREEDOME-sovellusta hieman alaspäin luettelossa.

Huomautus: Sinun on määritettävä edellä kuvatut asiat uudelleen laitteen uudelleenkäynnistyksen jälkeen, sillä EMUI ei säilytä asetusta laitteen uudelleenkäynnistyksessä.