FREEDOMEn VPN-yhteys katkeaa usein Huawei- ja Huawei Honor -laitteissa

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{content:url("data:image/svg+xml;utf8,<svg version='1.1' xmlns='http://www.w3.org/2000/svg' xmlns:xlink='http://www.w3.org/1999/xlink' width='26px' height='18px' xml:space='preserve'><g><path fill='none' stroke='%23010101' stroke-width='2' stroke-linecap='round' stroke-linejoin='round' stroke-miterlimit='10' d='M13.014,14'/></g><g><path fill='%23010101' d='M13,16c-0.256,0-0.512-0.098-0.707-0.293l-3-3c-0.391-0.391-0.391-1.023,0-1.414s1.023-0.391,1.414,0L13,13.586l2.293-2.293c0.391-0.391,1.023-0.391,1.414,0s0.391,1.023,0,1.414l-3,3C13.512,15.902,13.256,16,13,16z'/> </g> </svg>")!important;float: right;} #helpForumsLink:hover .header-bottom-link.smdropdown::before, #FaqsLink:hover .header-bottom-link.smdropdown::before, .header-bottom-link.smdropdown:hover::before {content:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='26px' height='18px' fill='%23010101'><path 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FREEDOMEn VPN-yhteys katkeaa usein Huawei- ja Huawei Honor -laitteissa - F-Secure Community

Oireet

FREEDOMEn VPN-yhteys on epävakaa tai yhteys katkeaa ajoittain, kun yhteys on muodostettu FREEDOMEn VPN:ään Huawei- tai Huawei Honor -laitteissa.

Diagnoosi

Huawein Emotion-käyttöliittymä (EMUI) pysäyttää FREEDOMEn huomaamatta taustalta, jotta laitteen akkua tai järjestelmäresursseja voidaan säästää.

Ratkaisu

Jos haluat estää EMUI:tä pysäyttämästä FREEDOMEa, sinun on lukittava FREEDOME suojatuksi sovellukseksi EMUI-asetuksissa.

Huomautus: Toimenpiteet saattavat vaihdella EMUI-version mukaan.

Määritä EMUI-laitehallinnan asetusten virta-asetuksissa laitteen virransäästötilaksi Normal/Smart (Normaali/Älykäs) tai Performance (Suorituskyky).
Määritä FREEDOME-sovellus suojatuksi sovellukseksi EMUI-asetuksissa (EMUI 3.x) tai laitehallintasovelluksessa (EMUI 4.0).
Lukitse FREEDOME-sovellus manuaalisesti avointen sovellusten luettelossa ja vedä FREEDOME-sovellusta hieman alaspäin luettelossa.

Huomautus: Sinun on määritettävä edellä kuvatut asiat uudelleen laitteen uudelleenkäynnistyksen jälkeen, sillä EMUI ei säilytä asetusta laitteen uudelleenkäynnistyksessä.