Trusted Networks feature doesn't work after update on Android 11
This topic explains what to do if the Trusted Networks feature is not working after an update on Android 11.
On Android 11, the Trusted Networks feature is not always working correctly after the FREEDOME VPN app has been updated from Google Play Store. If the local Wi-Fi network has been defined as trusted, access to the devices within the local network may not work properly.
The reason for this is the way how apps obtain the Wi-Fi network SSID information from the operating system on Android 11.
To work around this issue:
- Open the FREEDOME VPN app and tap the center of the screen to turn protection OFF.
- Tap the center again to turn the protection back ON.
The Trusted Networks feature starts to work, but it may fail again as soon as you update the FREEDOME VPN app next time from Google Play Store. If this happens, you need to repeat the above steps.