When turning F-Secure FREEDOME connection protection ON, Kaspersky End-point security shows error "The certificate chain is not complete."

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{width:350px!important} #profile-menu {position: absolute; z-index: 100; background: white; width: 350px; text-align: left; width:260px; margin: 0 0 0 -230px; border: 1px solid #c4c4c4; border-radius: 5px; box-shadow: 0 4px 4px rgba(0,0,0,.1);} #menu-dropdown, #menu-dropdown .depth-2-list, #menu-dropdown .depth-3-list, #kb-menu-dropdown, #kb-menu-dropdown .depth-2-list, #profile-menu {display:none;} #helpForumsLink:hover #menu-dropdown, #FaqsLink:hover #kb-menu-dropdown, #profiledropdown:hover #profile-menu {display: block;} #menu-dropdown .depth-1-item:hover .depth-2-list, #menu-dropdown .depth-2-item:hover .depth-3-list, #kb-menu-dropdown .depth-1-item:hover .depth-2-list { display: block; left: calc(100%); background: #fff; border: 1px solid #c4c4c4; position: absolute; top: 0; width: 100%;} #kb-menu-dropdown .depth-1-url {margin:0} #menu-dropdown .depth-1-item:nth-child(3) .depth-2-list, #menu-dropdown .depth-2-item:hover .depth-3-list {top:-1px} .depth-1-item:hover, 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{content:url("data:image/svg+xml;utf8,<svg version='1.1' xmlns='http://www.w3.org/2000/svg' xmlns:xlink='http://www.w3.org/1999/xlink' width='26px' height='18px' xml:space='preserve'><g><path fill='none' stroke='%23010101' stroke-width='2' stroke-linecap='round' stroke-linejoin='round' stroke-miterlimit='10' d='M13.014,14'/></g><g><path fill='%23010101' d='M13,16c-0.256,0-0.512-0.098-0.707-0.293l-3-3c-0.391-0.391-0.391-1.023,0-1.414s1.023-0.391,1.414,0L13,13.586l2.293-2.293c0.391-0.391,1.023-0.391,1.414,0s0.391,1.023,0,1.414l-3,3C13.512,15.902,13.256,16,13,16z'/> </g> </svg>")!important;float: right;} #helpForumsLink:hover .header-bottom-link.smdropdown::before, #FaqsLink:hover .header-bottom-link.smdropdown::before, .header-bottom-link.smdropdown:hover::before {content:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='26px' height='18px' fill='%23010101'><path 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d='M14,17c-0.256,0-0.512-0.098-0.707-0.293l-3-3c-0.391-0.391-0.391-1.023,0-1.414l3-3c0.391-0.391,1.023-0.391,1.414,0s0.391,1.023,0,1.414L12.414,13l2.293,2.293c0.391,0.391,0.391,1.023,0,1.414C14.512,16.902,14.256,17,14,17z'/></svg>")!important;} } @media screen and (max-width:991px){ .header-bottom-link:focus::after, .header-bottom-link:hover::after, .header-bottom-link:hover .smdropdown::after,.smdropdown::after,.depth-1-url::after,.depth-2-url::after {content: url("data:image/svg+xml;utf8,<svg version='1.1' xmlns='http://www.w3.org/2000/svg' xmlns:xlink='http://www.w3.org/1999/xlink' width='26px' height='18px' xml:space='preserve'><g><path fill='none' stroke='%23010101' stroke-width='2' stroke-linecap='round' stroke-linejoin='round' stroke-miterlimit='10' d='M13.014,14'></path></g><g><path fill='%23010101' d='M13,16c-0.256,0-0.512-0.098-0.707-0.293l-3-3c-0.391-0.391-0.391-1.023,0-1.414s1.023-0.391,1.414,0L13,13.586l2.293-2.293c0.391-0.391,1.023-0.391,1.414,0s0.391,1.023,0,1.414l-3,3C13.512,15.902,13.256,16,13,16z'></path> </g> </svg>") !important;background:none!important;position:unset!important;width:unset!important;display:inline-block!important} .smdropdown.change::after,.depth-1-url.change::after,.depth-2-url.change::after {content:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='26px' height='18px' fill='%23010101'><path d='M16,16c-0.256,0-0.512-0.098-0.707-0.293L13,13.414l-2.293,2.293c-0.391,0.391-1.023,0.391-1.414,0s-0.391-1.023,0-1.414l3-3c0.391-0.391,1.023-0.391,1.414,0l3,3c0.391,0.391,0.391,1.023,0,1.414C16.512,15.902,16.256,16,16,16z'></path></svg>")!important;background:none!important;position:unset!important;width:unset!important;display:inline-block!important;} .footer-link-title::after {content: url("data:image/svg+xml;utf8,<svg version='1.1' xmlns='http://www.w3.org/2000/svg' xmlns:xlink='http://www.w3.org/1999/xlink' width='26px' height='18px' xml:space='preserve'><g><path fill='none' stroke='%23010101' stroke-width='2' stroke-linecap='round' stroke-linejoin='round' stroke-miterlimit='10' d='M13.014,14'></path></g><g><path fill='%23010101' d='M13,16c-0.256,0-0.512-0.098-0.707-0.293l-3-3c-0.391-0.391-0.391-1.023,0-1.414s1.023-0.391,1.414,0L13,13.586l2.293-2.293c0.391-0.391,1.023-0.391,1.414,0s0.391,1.023,0,1.414l-3,3C13.512,15.902,13.256,16,13,16z'></path> </g> </svg>") !important;background:none!important;position:unset!important;width:unset!important;display:inline-block!important;float:right!important} .footer-link-title.change::after {content:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='26px' height='18px' fill='%23010101'><path d='M16,16c-0.256,0-0.512-0.098-0.707-0.293L13,13.414l-2.293,2.293c-0.391,0.391-1.023,0.391-1.414,0s-0.391-1.023,0-1.414l3-3c0.391-0.391,1.023-0.391,1.414,0l3,3c0.391,0.391,0.391,1.023,0,1.414C16.512,15.902,16.256,16,16,16z'></path></svg>")!important;background:none!important;position:unset!important;width:unset!important;display:inline-block!important} footer.Footer .row.footer-links-wrap .col.footer-links ul {display:none} footer.Footer .row.footer-links-wrap .col.footer-links ul.open {display:block; padding-bottom:30px} footer.Footer .row.footer-links-wrap:nth-of-type(3) {border-bottom:none} footer.Footer .row.footer-links-wrap .col.footer-links {border-bottom:1px solid #dfdfdf;} footer.Footer .row.footer-links-wrap .col.footer-links, footer.Footer .row.footer-links-wrap .col.footer-links:last-of-type {padding:10px 0 0 20px} footer.Footer .row.footer-links-wrap .col.footer-links .footerdropdown::hover {cursor:pointer!important} }

When turning F-Secure FREEDOME connection protection ON, Kaspersky End-point security shows error "The certificate chain is not complete." - F-Secure Community

Issue:

When turning F-Secure FREEDOME connection protection ON, Kaspersky End-Point Security software shows error notification: "The certificate chain is not complete."
Clicking "Allow" from the Kaspersky pop-up notification and then trying to turn FREEDOME causes error: "whoops something went wrong"

Resolution:

This issue is caused by the Kaspersky SSL Interception feature called "Scan encrypted connection". Turn off this feature with the help of a Kaspersky End-point security help guide.

Article no: 000021030