When turning F-Secure FREEDOME connection protection ON, Kaspersky End-point security shows error "The certificate chain is not complete."

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When turning F-Secure FREEDOME connection protection ON, Kaspersky End-point security shows error "The certificate chain is not complete." - F-Secure Community

Issue:

When turning F-Secure FREEDOME connection protection ON, Kaspersky End-Point Security software shows error notification: "The certificate chain is not complete."
Clicking "Allow" from the Kaspersky pop-up notification and then trying to turn FREEDOME causes error: "whoops something went wrong"

Resolution:

This issue is caused by the Kaspersky SSL Interception feature called "Scan encrypted connection". Turn off this feature with the help of a Kaspersky End-point security help guide.

Article no: 000021030