Freedome asks for renewal even though license is still valid, re-entering license key gives "This key has already been used on this device".
F-Secure FREEDOME may be malfunctioning.
If you get this error on your Mac computer, a removal of the keychain after uninstallation is a possible fix. Follow these steps:
- Open Finder.
- Go to Applications.
- Move Freedome application to the trash, and empty it.
- Open Spotlight and remove the following folders: ~/Library/Application Support/F-Secure/ and /Library/Application Support/F-Secure/
- Install Freedome using this installation file.
- Activate your subscription from the Subscription page.
If this happens on your Apple iOS device, re-install Freedome and re-enter the key. Transfer licenses, if necessary.
Article no: 000013228