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"Incorrect code" error message when trying to activate F-Secure FREEDOME VPN code - F-Secure Community
<main> <article class="userContent"> <h3 data-version="8" data-article="000002726" data-id="issue">Issue:</h3> <p>"Incorrect code. Check the code and try again" -message when trying to activate F-Secure Freedome VPN code</p> <h3 data-id="resolution">Resolution:</h3> <p>Make sure that there are no typos in the code and that the code you are trying to use is in form XXXX-XXXX-XXXX.<br><br>Also check, that the program on the device where you're trying to insert the code is<i> </i><b>F-Secure FREEDOME VPN</b><i>,</i> and not any of our other programs. If you have bought F-Secure TOTAL, you need to activate your order by logging in with your My F-Secure credentials.<br><br>If the code is still not accepted, contact your reseller or F-Secure support.<br><br><b>Note: </b>If you do not have the newest F-Secure FREEDOME version, first update to it and then try to activate the code. </p> <p>Article no: 000002726</p> </article> </main>