How can I generate a FREEDOME log file on a Mac manually?
Follow the steps below if generating a FREEDOME log the normal way does not work, for example, FREEDOME crashes before you can generate the logs.
- Open Finder.
- Navigate to Applications > Utilities > Terminal.
- Type in the following command:
- Press Enter.
- Type in your Administrator password, and press Enter.
A log file named FreedomeSupportinfo.zip is generated in the Documents folder. You can attach the log file to your support request for further assistance.