EikkaJortan New Member

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EikkaJortan New Member

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EikkaJortan
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  • Dear Lucaeuropa, I have solved the problem in mac. The issue was that LAST character in my NEW password was special symbol “CARET” i.e. <^> . ID protection stops when <^> is entered and does not do anything until another symbol is entered. As it was last symbol in my password, I could not change password because ID…
  • I saw it, thanks. My problem is that he is asking me to find suitable time slot he could assist me. It is not possible right now and was thinking to get better understanding if I can do this myself. And why uninstall tool did not remove data, or it has done and something else is preventing new pasword to be used.