tuanton

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2 Discussions started

6 Comments posted

2 Points earned

0 Solutions given

Successfully installed new trial and working well.

in F-Secure Internet Security Trial Comment by tuanton February 2013
Many thanks for your call and your email. I had previously uninstalled but have run the tool also. I have not yet tried an new install, at present I have a temporary free antivirus installed pending a decision on Internet Security program. My PC is being modified this weekend and if I install the F-Secure now, I may lose…

in F-Secure Internet Security Trial Comment by tuanton February 2013
OK thanks, now I have it. SRID 1-549222321 btw I notice that there is a new 'edition' of IS released this week. .

in F-Secure Internet Security Trial Comment by tuanton February 2013
When you refer to open ticket what exactly do you mean. I filled in the support contact application, is this a 'ticket'. Thanks

in F-Secure Internet Security Trial Comment by tuanton February 2013
Unfortunately Support not too helpful. Advised to use alternative email address and download fresh trial copy. Obviously not familar with their own product to know that can't download onto same computer. Tks for trying to resolve for me but I think I have to look for alternative trial.

in F-Secure Internet Security Trial Comment by tuanton February 2013
tks for prompt response. will do.

in F-Secure Internet Security Trial Comment by tuanton February 2013