2 Discussions started
12 Comments posted
1 Points earned
0 Solutions given
- Last Active
I tried all your suggestions, but nothing seems to work. In fact, the problem seems to be not in the license code, but in the program itself. When I try a different license key (even a completely random one) I get the same error message (and not a "wrong license key" message as should be) as if the validation script could…
It's just F-Secure anti-virus (for Mac) as one solution (not F-Secure SAFE). What do you mean when you say: "[...] maybe you can try to add license-key for installer and will try again [...] for Mac there can be another design; such as: installername_license-key_.dmg"? I can only insert the subscription key (20 digits…
The activation procedure is managed by the anti-virus itself, not by a browser (I think it's a binary named licensetool, but I may be wrong). I've already tried to disable the firewall, but that didn't solve the problem.
Ok Ben, thanks.
Any news on this issue? What should we do?
I've been having exactly the same problem since the last update (OS X version). The synchronisation is still active, even if I have not received any email confirmation of renewed subscription (It should have been made a few days ago) and the app is running in free mode.
Problem solved. Thanks.
I have the helamake's problem (subscription bought with a desktop client doesn't renew automatically). Apparently, the renewal occurred on August 27 (two days ago I received a mail with the receipt from F-Secure International Online Shop) but the application still says "Your subscription has expired: Extend your…
Hi. I've exactly the same problem on the Mac OS application. Waiting for the fix.