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try to submit an official support request via: https://www.f-secure.com/en/web/home_global/support/support-request I did the same and got the reply after some days, that a new version was available and that solved the problem. Good luck!
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Hi there, for me, the problem was solved (Nov 2015) with the V 1.0.2352.0 Currently I am running V 1.4.3038.0 without any issue.
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Hi, does anybody got a real feedback, besides an automatic reply, that the case is under investigation?
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Still not sure. I have the same release running smooth running on one Win7/64bit and a Win8.1. All have the same recommened update from freedome. On the 8.1 system I skipped the last patchday patches... after I had an issue with a Win7 KB & Office/Outlook. I honestly doubt that we have any chance to get a refund.
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No, nothing ... poor support. I even send a PM to one of the Community Managers, but no response!! Seems to be a clear issue with Win 10 TH2 1511...
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I am facing the same issue after the recommended update/upgrade... Simply can't turn it on and getting after some time "Something went wrong"
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Hi there, I am facing the same issue! Any help available? Thanks Martin
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Did you get it solved? I have the same issue, since I installed the recommened update!! I tried now to uninstall & reinstall, but I simple can't turn it ON.. Thank you, Martin