Jamesch Moderator

Hi, if you use if create a report on data mining , it could be published on web report but could be exposed as rest API and download as json. It could be downloaded from CLI with cURL using instructions here -…

Hi, Just to clarify - you want a Command Line to generate a list of device names ?

Hi Valerie, I suggest to create a support request with FSDiag log and screenshots of the rules/issue. https://www.f-secure.com/en/business/support-and-downloads/support-request

Hi, You have posted on the Feature Request page for Consumer products. For business Feature Request, I would suggest liaising with your Sales Engineer or Account Manager at WithSecure.

Hi Christopher and Cetil, I had to check this for you. If WMI tool is not available, you may send us the FSDiag log. Please create and send an FSDIAG file from the affected computer for us to analyze the logs. Please follow these steps to create the FSDIAG log file: - Click Start. - Select All Programs > (Your F-Secure…

Hi Romain Have you tried the suggested Answers posted in this thread ?

Hi Valerie, Just to clarify - are you wanting the .exe file to be removed from scanning, or is our product blocking it ? The format %USERPROFILE% is not supported format. Advise to use wildcard as following. Please configure C:\*\AppData\* instead of %USERPROFILE%\AppData\

Hi, We would like more information from you before we answer your inquiry. There are lots of Salesforce limits. Are you asking about Salesforce platform, or something specific to our product Cloud Protection for Salesforce ?

Hi, Business products are only available to business customers. Your best choice would be the TOTAL license for now as we do not have SOHO types of licenses.

Hi, It is not CMD that is malicious, but something malicious running using CMD. I would suggest to create a case with us so our Malware team can investigate further - https://www.f-secure.com/en/business/support-and-downloads/submit-a-sample Do include the below information: 1. Download Microsoft WMI Diagnosis Utility v2.2…

Hi Timo You can use our Policy Manager Proxy https://help.f-secure.com/product.html#business/policy-manager/15.20/en/task_6653FE3CB6EA48B6B73DF0497F1190CB-15.20-en

Hi, The latest version of Client Security 15.x and Server Security 15.00 require Windows Universal C Runtime to be installed on the system. Download and install Windows Universal C Runtime from the link here before installing F-Secure Client Security 15.x or Server Security 15.x. Here is also an alternate link from where…

Hi, Skiplist * is a good solution too but unchecking sidegrade during msi export should have worked too Skiplist * basically says to not sidegrade anything

Hi, The latest update is released to production which should fix the BSOD issue. To check the latest update’s version and make sure that it is as per below: { 'ulcore-win32': { 'cookie': '60a6ef16', 'title': 'F-Secure Ultralight Core (32-bit) ' '2022-04-05_02', 'version': 1649177015}, 'ulcore-win64': { 'cookie':…

Hi, Just want to check - When you export the package from PM, did you uncheck "uninstall conflicting software"? If you have not, please try that.

Hi I am checking this with our product team.

Hi Witek Kindly refer to this article and let me know if that helps. https://community.f-secure.com/business-suite-en/kb/articles/8903-how-to-configure-f-secure-policy-manager-server-to-listen-on-multiple-tcp-ports-for-https-traffic

Hi Erika I would suggest to open a support ticket with the PMS FSDiag.

Hi Erika Can you try this other step ? Based on data from the Java KeyStore (.jks) files, the certificates on the Policy Manager Proxy was renewed, however, it was not included in the logs. The CA certificate was updated, however, SCEP certificates were not. You can delete the SCEP certificates from fspms-ca.jks to fix the…

Hi, I have checked with our product team and this is not possible for both. Linux Security 64 support starts from RHEL 7 and we haven't tested GPFS.

Hi Klaus/Erika Assume that you have: The signed or maybe self-signed certificate (with full chain of intermediate CA) and private key for it inside PKCS12 Keystore. It is protected with password "srcpassword" Your certificate and the private key are referenced by name (alias) "server". The Keystore file is "server.p12" and…

Hi For new Feature Requests, we would recommend to liaise with your F-Secure account manager so they can submit it to our Product Development team.

Hi, We do not have currently ready-made connector to AWS which would extract alive IPs and scan them. This can come in the future. But for now, it is up to customer to make a connector and integrate using Elements Vulnerability Management API.

Hi, Our product team believes that this may be a good idea. The question is how we populate this info into our databases. We have ‘unknown’ category, for instance. And it can be already configured to be blocked now - would that be ok for you ?

Hi, I am checking with the product team and will get back to you about this.

Hi, I am checking with the product team and will get back to you about this.

Hi Diego In your scenario, I would suggest to contact support attaching your latest Client Security 15.30 FSDiag log file https://www.f-secure.com/en/business/support-and-downloads/support-request

Hi Diego Can you please share with us more information on the scenario? You have may provided the wrong Policy Manager (PM) address in Policy Manager Console (PMC) upgrade wizard or in PMC PM address. You may need a keyreplacer hotfix for local installations. 1) What version is PM ? 2) How many hosts are affected ? 3) Is…

Hi, Automatic installation for Non security patches are not yet supported and we are making plan to support them in the near future.

Hi, As this is related to a new Feature Request, we would suggest to be in touch with your F-Secure account manager so they can raise this to product development.