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Hi NiKK thanks for your reply - I have Windows 7 Home Premium. I have installed the free malware you suggested and was able to run a scan with this. I still cannot run the F-Secure scan - I get the same message - but at least the malware one …
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It did help - all sorted now. Thank you SO MUCH - you would not believe how long I have spent on it!! many thanks again. :) :)