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fedool F-Secure Employee

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fedool
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FSAccount, FSEmployee, KB_publish_changelogs
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261
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153

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  • A new version of the endpoint clients is made available and our Early access program participants will start seeing it starting on 21.10.2021. Full availability starts one week later, and as always, takes some days to reach all the customers. This release makes all different PSB products version 21.9 available (internal…
  • A new version of the endpoint clients is made available and our Early access program participants will start seeing it starting on 17.09.2021. Full availability starts one week later, and as always, takes some days to reach all the customers. This release makes all different PSB products version 21.8 available (internal…
  • A new version of the endpoint clients is made available and our Early access program participants will start seeing it starting on 16.06.2021. Full availability starts one week later, and as always, takes some days to reach all the customers. This release makes all different PSB products version 21.6 available (internal…
  • A new version of the endpoint clients is made available and our Early access program participants will start seeing it starting on 16.06.2021. Full availability starts one week later, and as always, takes some days to reach all the customers. This release makes all different PSB products version 21.6 available (internal…
  • A new version of the endpoint clients is made available and our Early access program participants will start seeing it starting on 16.03.2021. Full availability starts one week later, and as always, takes some days to reach all the customers. This release makes all different PSB products version 21.3 available (internal…
  • A new version of the endpoint clients is made available and our Early access program participants will start seeing it starting on 22.02.2021. Full availability starts one week later, and as always, takes some days to reach all the customers. This release makes all different PSB products version 21.2 available (internal…
  • A new version of the endpoint clients is made available and our Early access program participants will start seeing it starting on 14.01.2021. Full availability starts one week later, and as always, takes some days to reach all the customers. This release makes all different PSB products version 21.1 available (internal…
  •  A new version of the endpoint clients is made available and our Early access program participants will start seeing it starting on 29.09.2020. Full availability starts one week later, and as always, takes a some days to reach all the customers. This release makes all different PSB products version 20.5 available (internal…
  • Please note: we are announcing new versions in a dedicated community place for change logs: A new version of the endpoint clients is made available and our Early access program participants will start seeing it starting on 13.08.2020. Full availability starts one week later, and as always, takes a some days to reach all…
  • A new version of the endpoint clients is made available and our Early access program participants will start seeing it starting on 16.06.2020. Full availability starts one week later, and as always, takes a some days to reach all the customers. This release makes all different PSB products version 20.3 available (internal…
  • A new version of the endpoint clients is made available and our Early access program participants will start seeing it starting on 27.04.2020. Full availability starts one week later, and as always, takes a some days to reach all the customers. This release makes all different PSB products version 20.2 available (internal…
  • A new version of the endpoint clients is made available and our Early access program participants will start seeing it starting on 20.03.2020. Full availability starts one week later, and as always, takes a some days to reach all the customers. The release of clients makes available these products to install with an…
  • Hello, Proper citrix support is coming soon but does not yet available. I will explain how we will make it so you can confirm it will work for you. When you install CP or SP to your golden image, you will provide special parameter to installer, like --smbiosguid This parameter will tell CP that it needs to connect your…
  • Hello, You can try port scan tools. But simplest way would be to create firewall rule to block google.com, for instance. and then check it's blocked (Just make "block" rule, TCP protocol and put google.com into remote address field). You can also check this log: C:\ProgramData\F-Secure\Log\Firewall\Blocks.log (it's also…
  • Hi, Sorry, I was on Christmas vacation but I was checking inbox here and did not get any emails from you. You probably sent it to support but I don't work in support and don't have access to mails there. I will try to get your email from there
  • Hello, Thank you for asking. We were not aware about this problem and will definitely look into it.
  • Hello, I don't see why Computer Protection would not support it - it's just a method to virtualise Windows images. So, all windows apps should work there, including Computer Protection
  • Hello, Please write to me directly in PM and we can discuss ways to solve that. We need to understand why your software gets detected - maybe you don't sign it or we dont trust your certificate? Anyway, lets figure out how we can help you
  • Hello, Our Chrome extension needs to start an application to communicate with the rest of the product. It's probably getting blocked and plugin misbehaves because of that. You don't really need to disable Browsing Protection - it's enough to disable Chrome plugin. After that application should not be started and Chrome…
  • On this forum you can talk directly with developers (like me and Pavel) as well to help you solve the issue. If new fixed version did not solve the issue for you then please collect new fsdiag and send it to us. If you already have support person in contact then it may be easier to do through him or directly here in…
  • Hello, Dataguard internally does not have exclusions and only has one set of folders - folders to protect. Because of that, "exclusion list" is only applied to monitored folders and removes folders from there. You cannot have %documents% as a protected folder and then remove %documents%\subfolder from it. Because of this…
  • Hello, You need to collect logs with Support Tool (fsdiag) and open a support ticket so we can get them and figure out what is wrong. Please add also link to this post to your support ticket.
  • We are fixing the problem and it will be available soon
  • @laxtloke wrote: Hi, Where can i find information which Windows 10 build versions are supported ? -laxtlo Hello, You can check it here: https://help.f-secure.com/product.html#business/computer-protection-windows/latest/en Please also note, that version 1607 is officially not fully supported (because of missing .Net) but…
  • Hello, CP 19.6 had a bug with Software Updater which may have caused something like this. We have a fix for it in 19.7 which is already available as early access. Can you switch your client to be in early access to get 19.7 right now? Enable "Early access to client software" in your profile and send action "Send full…
  • Please note that settings in profile work only for automatic installations. It's definitely good fit only for workstations and even there it's not for everyone - mostly people are patching only serious security vulnerabilities this way. But there is also a manual way where you can select what and where to install. During…
  • Hello, In profile in "General" tab you have "Early access to client software". If you enable this feature then all computers with this profile will get updates about a week before other computers. That gives you opportunity to test and verify new update and report possible issues which we can fix before opening new version…
  • You can send it to xxxxx EDIT: Removed email address
  • Can you run "Support tool" from Computer Protection, upload generated file somewhere and send me a Personal message with link to it? I can check in logs what is going on.
  • You could also enable "Pilot" in your profile and you would get latest Computer Protection 19.6 which fixes this issue automatically. It will be soon published to everyone to solve this issue