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23 Discussions started
51 Comments posted
38 Points earned
4 Solutions given

baroque-quest

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baroque-quest
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  • NikK, I think I will no longer automatically accept optional updates. I will wait at least one or two weeks before installing in the hope that others will discover the bugs before me.
  • Thanks for the reply. The current version is 14-132 build 102, DeepGuard 5.0 build 566, Management Agent 8.30 build 43183, User Interface 12.00 build 101, Virus Protection 11.00 build 21071. But reboots have not fixed the color changes, with different colors are being used, for example, for highlights. I added a new user…
  • Thanks to Ben for both the the initial reply and the release notes. I suggest that some way to force an update be added to IS and AV, perhaps when someone manually initiates an update. I thought it strange that three PCs using the same license did not update in the same week.
  • Is there any way to force it to update? The usual update mechanism does not accomplish this.
  • I tried NikK's suggestions regarding EMET and that works. I finally understand how to make F-Secure and EMET work together. Since F-Secure auto-reminded me that this thread is still open, I will leave a final comment to NikK. When I read his comment about ActiveX Filtering, I assumed that using it his way was temporary,…
  • First, my suggestion was in regards to F-Secure Search (https://search.f-secure.com/) which has nothing to do with F-Secure AV or IS. F-Secure Search is a partnership with Google which either makes F-Secure money or allows it to include Google's engine in exchange for ad placement. Second, F-Secure, like all anti-virus…
  • I am also playing with a throw-away Vista PC, one which I only use for experiments. I added EMET 5.1 to the free anti-virus (shhh! don't tell anyone here). Then I tried to look at the website which started all of this, thediplomat.com. IE9 won't even display it! I think I was right about it either being saddled with…
  • Now maybe you see why I could not understand why excluding manual scans would do anything. The terminology used in the posts on this subject was ambiguous. In the thread Ukko referenced, everyone refered to scans and file exclusions without being specific. Yes, MBAE is much simpler. So far, MBAE is working fine. And…
  • Thanks for the reply. I added both the 32 and 64 bit iexplore.exe, but that made no difference. I will return to MBAE. I could not make it work before, but maybe this time.
  • "The best way to solve this problem while we are waiting for the proper fix from MS is to exclude the affected executable file from on-access scanning in our product" Yes, I saw that link, but it does not answer my question: what executable file is to be excluded for EAF mitigation? Specifically.
  • ANOTHER UPDATE: Okay, I did what you originally suggested. I added the entire EMET folder to Manual Scanning exclusions, but it made no difference: "EAF mitigation."
  • UPDATE: I was looking for an excuse to wipe the disk and reinstall the OS anyway, so I experimented. I removed MBAM and reinstalled EMET. "EAF mitigation" again. I removed EMET and F-Secure, then reinstalled EMET. Bingo! IE11 now comes up. Okay, so F-Secure and EMET combine to prevent IE11 from starting. But this has…
  • I never knew that I could click on the ActiveX Filtering icon and turn it off per site. Thanks for that tip. Now I won't forget to turn it back on again. I did not know that Firefox did not have a sandbox. You told me about Sandboxie before, but I'm a little leery of installing it, given the problems I had with MBAE and…
  • #2 makes no sense. First, how do you know it is a virus, and if you know that, why did you install it? Second, how would you select it? Do you expect F-Secure to provide a list of all running processes and if so, do you think it will be easy to choose it from the many normal ones? Processes have ridiculously esoteric…
  • I agree that it could be an icon cache issue, but it's awfully coincidental that updating Firefox fixed the problem on two systems and maybe the first. By the way, before I updated Firefox, I checked Windows Updates to see if any were waiting for me; no and that changed nothing. That said, I'm still not convinced it is a…
  • I realize I did not explain everything. I have three W-7 64-bit PCs with IS and MBAM Pro. On the first, I was logged in as non-admin and uninstalled/installed the new IS using UAC. I saw the strange behavior I previously mentioned and updated everything on a hunch, but I did not pay attention to when the icon actually…
  • I forgot to mention before that the F-Secure prompt occurred when I was logged in as non-admin, forcing me to enter the admin password via UAC. After I installed the new version, I stayed logged in as non-admin. I did not logon as admin until today when I noticed that the F-Secure icon was the old one. In other words, the…
  • NikK, what was so strange is that I had just built two new W-7 64-bit PCs and installed Internet Security and MBAM. But one had mbamchameleon messages (you are correct, they are information, not errors), but the other did not. And when I uninstalled / reinstalled MBAM, those message went away. I was confused at first by…
  • Things just went from strange to weird. I finally looked at Event Viewer and perused the System events, only to discover a whole bunch of "mbamchameleon" events where MBAM was having trouble with F-Secure, hard drives, and a few other things. Another PC with the same configuration did not have those errors. I uninstalled…
  • And Simon wins the prize! You are correct. I was in the middle of lots of sysadmin tasks yesterday and I forgot about that. So my scheme only results in two updates per day. That's still not a problem because F-Secure's IS shield is the main protection. I have readjusted my update time to occur earlier in the day.
  • NikK, wiping and reinstalling Windows is easy for me because I have done it many times for myself and others. The only difficult part is having to activate Windows via Microsoft's telephone service. Usually I am sent to the automated system, but sometimes it requires speaking with people who do not speak English very well.…
  • Sorry, Ukko, I did not completely describe my idea. I was referring to the screen which appears when a scan is run, with the title of Scan Wizard. Yes, I know about the logs, but having the start and stop times on the Scan Wizard would allow users to verify immediately if a scan was running too fast. I often start a scan…
  • I am posting a follow-up in case anyone reads this thread. The system I complained about was wiped and reinstalled. Everything is back to normal, naturally. But I had another system similar to the first: W-7, MBAE, MBAM, and F-Secure. I did not want to wipe it and reinstall, so I merely uninstalled MBAE. Afterward, I…
  • I just tried it again. The selection does not work at first, but then it does work if I wait ten seconds and try it again. Whatever.
  • Ukko pointed out that MBAE may be the problem. I was already leaning toward removing it on all of my PCs, but now I have done so. EMET causes strange results sometimes, so it is not impossible that MBAE also does so. I am wiping the disk and reinstalling Windows. Thanks to Ukko and Simon for their help.
  • I am not a fan of your new Communities site. Once there, if I use the Back button or go to http://community.f-secure.com/, I am trapped there. Under "OUR COMMUNITIES" there are no communities! And if I press the F-Secure logo at the upper-left, I am not returned to www.f-secure.com as I would expect. Now I am forced to…
  • Simon, I forgot to mention before that sometime when I was trying to determine what was wrong, I saw an error message regarding Windows Security Center. I cannot remember if it was MBAM or F-Secure, but probably the former. Right now, Control Panel says that everything is okay. Kaspersky ran a full system scan, but found…
  • @Ukko "F-Secure Scan-process during launch have System rights or something like that" Online Scanner required UAC permission. I saw nothing strange in Task Manager. But I understand your point that the malware probably changed permissions of the scanners. "You able to get F-Secure Rescue CD" That's not quite as convenient…
  • Simon wrote: "Would it be worth trying F-Secure's Online Scanner?" Great suggestion. I just did. The scan took less than one minutes which does not seem possible for a complete W-7 installation, even on an SSD. No malware was found. But the most interesting part came after the scan completed where Online Scanner told me…
  • NikK wrote: "In both of these programs you can increase the security in its preferences." Thanks, that is good to know. The story regarding Foxit and Open Candy made me want to take a virtual shower. Yuk!