alsimmo Observer

Hi Monika, Sorry for the delay. Thanks for the explanation. At least we can stop this happening in the future. Regards, Daniel

Hi Vad, Thanks for your response. We'll look to disable the add-in via group policy. Most users use IE so this should resolve the issue. It's great that F-Secure are incorporating more features in the core product but is there any plans to make the add-in optional before installation? Regards, Al

Hi Matthias, Sorry for the delay replying. Thanks for your answer on this. Regards, Al

Hi Matthias, I was simply following MS recommendations. https://technet.microsoft.com/en-us/library/dn769141.aspx Do you have any reference for F-Secure not scanning OAB or any other files for that matter? If I can reduce the list of exclusions it would make my life easier. Regards, Al

Thanks for your explanation Vad. Regards, Al

Hi Vad, Thanks for your quick reponse. I only have IE11 installed on the machine that I'm using to connect to the Email Securiy server. The email server itself has IE10 installed on it. I've logged a call with support. Regards, Al

Thanks Ben. Making the changes resolved the issue. Regards, Al

Hi Jachym, Yes, thats correct. All I want to do is to turn off the Software Update alert as it servces no purpose for us. I didn't think that there would be option but just wanted confirmation. Thanks, Al

Hi Marina, I sorted this out in the end and was down to some firewall rules that were set up. Thanks for your help with this. Regards, Al

Hi Marina, I'm testing the process by using the F-secure EICAR_Test_File script so can make changes and then test. I'm still not having any luck with the syslog and have tested another application to generated the logs which worked. To confirm, the syslog is generated by the FPMC server and not the client. Is it worth…

Hi Marina, Thanks for your reply. I think the second option is best for us and am testing now. The problem is that I can't generate any logs on the syslog server. I have tried the following - Referenced the syslog server by name and IP (PMC > Tools > Server configuration > Syslog) -Changed the potocol type (PMC > Tools >…

Great, thanks etomcat! I'll keep my fingers crossed. In the meantime I'll contact our reseller or corporate support. Regards, Al

Hi Tamas, Thanks for your post. I'll have a look at the F-Secure Email Reporting VB Script. I was thinking of using SNMP but think that this might take time for monitoring 30 machines. The main aim really was to get away from relaying mail from every machine but keeping the simplicity with a solution. Regards, Al

Hi Frederico, Thanks for you assistance. The firewall was the issue here and the issue is now resolved. Regards, Al

Great, thanks Asky. Al

Hi Dmitriy and Ben, Thanks for your reply. What is the best way to define generic exclusions where HARDDISKVOLUMES may be different for real-time scanning? Also, is there a way to find out what drives are defined as DEVICE\HARDDISKVOLUME1 or \DEVICE\HARDDISKVOLUME2\? I'm also thinking how I would exclude, say e:\reporting,…

Hi Dmitriy, Thanks for your reply and answering the question. Regards, Al

Hi Vad, Thanks, I'll give this a go! I'll update the post shortly. Regards, Al

Hi Vad, Thanks for your reply. Sure, I can upgrade to version 11.00 and this wouldn't cause me any problems at all. My concern is how to run the commands you mentioned FSMAUTIL RESETUID RANDOMGUID or FSMAUTIL RESETUID RANDOMGUID APPLYNOW. As mentioned the end user doesn't have administrative permissions and ideally we…

Great, thanks for the replies. In the past we have had problems using PM to manage F-secure for Exchange but will make sure a prioritynow to stop any issues in the future. Unfortunately at the time the software was causing too many issues so regretably with had to un-install to resolve the issue. It has now resolved the…