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15 Discussions started
3233 Comments posted
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343 Solutions given

Ukko Superuser

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Username
Ukko
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FSAccount, MyAccount, Float_topic_rights, Superusers
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Comments

  • Hello, I can understand your point of view. But it must be borne in mind that just because of the voiced problem (well, as I was able to understand it), changing a security company (which you trust or consider good) to another is not the right step. Just as a discussion between users. I think there are only two or three…
  • Hello, When i press the instellen which is not correct translation as it should say installatie (install english) as that is what this buttons do. As i said from the beginning no choices to disable them So, yes... but these three 'tasks' more look like they are (previously) dismissed ones. So, listed as already dismissed…
  • I call it forced as it constant all day long keeps freaking popup, and i disagree on anything forced on me by anyone, as i am prefectly capable of selecting what is dangerous or not. Yes, this is quite logical. However, if they (F-Secure software) do not notify about the presence of such functionality, how should he know…
  • Hello, Sorry for the reply. A bit of addition to the "CRITICAL_PROCESS_DIED" discussion. Today is the fourth time. Before the blue screen (minutes) - I noticed that Windows Security informs about trouble with security solution (snoozed?) And notification mark on logo. Then, while trying to use some websites - Microsoft…
  • Hello, I think i mentioned that i am using the safe version Yes, indeed. To a large extent, I was thinking mostly about the "version" (build) and the possibility that it is a "branded thing" or perhaps provided by an ISP (or something like that). The version information is available by 'right-click' tray logo -> then…
  • Hello, I am also an F-Secure user. Could you add a bit about your setting. What operating system / platform (Windows / Mac) do you have and what is your version of F-Secure solution? But as general suggestions: It does block completely safe sites and even meddles with downloads and more annoyances This software is…
  • Hello, In general, you just need to initiate the installation on a new device. And then follow the instructions during installation. That's all in principle. For example, if this is Windows platform devices If your subscription is about only one "device / installation" and it is already in use (not something like "up to 3"…
  • Hello, Already published? I meant that F-Secure Mobile Security could already (at that time) differ from the stable version of F-Secure SAFE for Android (that is, the solution that is available to most users). And I had no opportunity to evaluate the version (of F-Secure Mobile Security) for business users. While my answer…
  • Hello, Sorry for this comment. I am not sure if there is any connection with fs protection. But just as a thought and ask about the experience of other users. My laptop with Windows 10 system has no huge changes. However, there are some. For example, some Windows own updates, some drivers updates, a try to use Microsoft…
  • Hello, Sorry for my reply. I am only an F-Secure user. Just to re-construct your situation: originally, your experience was about F-Secure ID Protection (as such) with pinned to this solution My F-Secure Account. then, you purchased F-Secure TOTAL package (F-Secure SAFE + F-Secure Freedome + F-Secure IDP). Maybe with…
  • Hello, Chiming in: the automatic game mode for me in F-Secure is also a huge fail. Windows does not detect any of my games (all of them quite popular, none super old), and F-Secure has never detected a single game since your move to automatic. Could you contact their official Support channels (Contact support | F-Secure) -…
  • Hello, Sorry for the discussion. Having an automatic ONLY game detection is not logical, and is in fact detrimental to the millions of gamers out there. But if an automatic game detection will be fine - it is quite logical and for people there is less trouble.No need to turn it on or off. You just launch the game and…
    in Gamemode Comment by Ukko November 15
  • Hello, Sorry for my reply. I am also only an F-Secure user. It looks like you tried to renew/buy your subscription through installed application, but something goes wrong. However, could you try using the My F-Secure Account portal (my.f-secure.com) via browser and try renewing your subscription using the website? Will…
  • Hello, There was a discussion / topic about: Win 10 Event Log - fsamsi64.dll - image hash of a file is not valid — F-Secure Community So, as such, it should not mean anything critical to the system. While this is about this piece of file.
  • Hello, I am only an F-Secure user (their home solutions). Since these articles I want to use Osuuspankki's offer promising 6 months free F-Secure TOTAL, but I already have a valid My F-Secure account with subscription time remaining - F-Secure Community I could not activate the new Osuuspankki (OP) F-Secure TOTAL offer,…
  • Hello, Sorry for my reply. I'm only an F-Secure user. I think that if these keyloggers are (and known as) malware, then F-Secure SAFE should protect against it by detecting them as such. Or by additional layers like DeepGuard (with its generic detection or based on suspicious activities). If this is suspicious tool, or…
    in Keyloggers Comment by Ukko November 7
  • Hello, I am also only an F-Secure user. Maybe it was some kind of temporary problem with the management portal or with the license handling. Is this trouble still present? now when i start it an try to connect with my profile to get the license, is loads for minutes and then gives me Error 500 and "please contact the…
  • Hello, Sorry for my reply. I am only an F-Secure user. And my current experience is not about a stable solution (can be differences). Before reading any further sentences, could you explain a bit. Did you mean that your F-Secure ID Guardian (application) client with its 'passwords' (entries storage) after each restart will…
    in Login issues Comment by Ukko November 2
  • Hello, In general, you could try to reach their Official Support Channels. For example, web-chat. Contact support | F-Secure F-Secure Support Agents are certified to provide assistance, including remote support, and can directly analyze additional logs (generated with the F-Secure Support Tool). And check if anything is…
  • Hello, I am also only an F-Secure user. At the moment, you can vote for this feature request: https://community.f-secure.com/en/discussion/124529/bring-back-the-manual-game-mode-feature-why-do-you-keep-removing-valuable-features-from-f-secure It may also be a good idea to contact their official Support channels. For…
    in Gamemode Comment by Ukko November 2
  • Hello, Sorry for my reply. I am only an F-Secure user. And I haven't used F-Secure Online Scanner in quite some time (if this particular tool is mentioned). scans much more quicker than before until 99% and then starts scanning again. Finally it reports everything is oke. Something changed? Perhaps, this tool can be still…
  • Hello, Sorry for my reply. I am only an F-Secure user. It sounds as if some of the "background" resources have been blocked or restricted. I mean, any 'subdomains' or 'third-party' domains for the webpage being visited (like their CDN or whatever). At first, could I ask if your experience is about any 'family rules' or…
  • Hello, Where: https://www.f-secure.com/en/business/support-and-downloads/submit-a-sample?a=url How: How can I submit samples to F-Secure? - F-Secure Community However, F-Secure Security Cloud (or any other source of ratings/reputations for website) is applied to installed F-Secure solutions. Such rating can be visible with…
  • Hello, Between one to twelve, I think. Depends on its local or global background. You can also check out some of the discussions: list of virus outbreaks — F-Secure Community virus outbreak — F-Secure Community help???!! — F-Secure Community Virus Outbreak List — F-Secure Community Write down how many outbreaks there have…
  • Hello, After login, there is - all over a sudden - some obscure F-Secure SAFE free 30 days subscription (expiring Nov 26th). Maybe good to know. Where you find it? Is it email received with this information. Or you tried to login under my.f-secure.com? Perhaps, when you created an account for Community / Forum purpose -…
  • Hello, I am only an F-Secure user. Sorry for my reply. I have not seen anything like it. But I haven't used F-Secure IS for a long time. If it is not something specific to this solution, could it be from any backup / cloud storage solutions like OneDrive, Google Drive or so? At least, if I will try to use this sentence as…
  • Hello, Sorry for my reply. I am only an F-Secure user. I have 7 Licenses of F-Secure TOTAL. But why I can't active it in F-Secure Mobile Security? I think it's just because F-Secure TOTAL package does not include "F-Secure Mobile Security" (which is also not widely available as a solution on current day. As I thought -…
  • Hello, Sorry for the delay with my reply! And huge thanks for your response! I guess, F-Secure has a bug in this part of their installation SW. While showing 40%, you'll see the note "Checking compatibility" (for about 10 seconds until the window disappears). This is likely to happen at the very beginning of the…