TheoGray Explorer

Thank you @Lucaseuropa , that is very helpful.

Thanks for the pointer to the other topic @Ukko ; glad to hear this has been fixed for next version of IDP. Do you think this fix will come to KEY at all (seeing as the two products now share a codebase with v5), or have F-Secure given up on development of KEY completely now that they've set such a short time frame for…

Hello @Lucaseuropa Could you give a response to part 5) of @marih 's question please. This is something that doesn't appear to be explained anywhere on your website and is only mentioned in the basic statement "Choose the subscription ... based on your ... family members’ needs" on the ID PROTECTION sales page.…

Thanks @Cale, I've tested and fed back to the Inbox message.

This morning I've moved the 65-character Password field I'd found to Notes and then retried @Ukko's method of clearing the User Data via the uninstall tool and then reconnecting, with the same result as yesterday - Sync successful, then master password doesn't work and KeyLib.log shows: I: Binary version: 5.1.24.0,…

Thanks for the reply @Cale I’ve been through every record and can’t see more than ~250 characters in any of the Notes fields. The only larger than normal thing I did spot was that one record has a Password field containing 65 characters. Apart from that nothing appears out of the ordinary. Update: 13-Feb (not sure where my…

@Ukko I've tested my master password on a fresh install and that works fine, so it doesn't look like my master password is the problem.

Thanks @Ukko , I believe the issue may be down to the number of passwords (currently I have >350) rather than the master password. Other user profiles on a shared Windows 10 computer can access their own KEY successfully.

Hello @Ukko , Thanks for the idea. I have just tried that as requested - uninstalled just User Data with the Uninstallation Tool and then reconnected - but no joy. As soon as the master password is required then the same problem occurs (the error appears three times in the log from the single entry of the master password…

Hello @[email protected], I see you've edited your last post from "the fix will be there very very soon" to "please wait patiently" this morning. Is there any news on a timescale for when the fix will be available?

Hello @Lucaseuropa , Thanks for the reply but could you provide a link to the installer for a previous build (such as 4.91.410 which I know works) so that I can rollback while you investigate please? Having to use a mobile device to view and then manually type in URLs, usernames and passwords 10+ times a day is getting…

Hello @Lucaseuropa I'd rather not go through any more days of having to bring up passwords on a mobile device to then manually type them in on Windows 10 devices. This now appears to be a confirmed bug with the latest release, so please could you supply a link to a previous (working) installer so that we can rollback and…

When working with development websites running on localhost:portnumber, over the past couple of weeks (Chrome 52.0.2743.116 with KEY extension v0.9.9.4 and KEY v4.3.131) I am getting "No matching entries. Please ensure the URL is correct or add domain name to the entry title in KEY." The URL of localhost:portnumber in KEY…

Mostly working very well and a big improvement on previous functionality I have found that where the username field has a spellcheck="false" attribute, this seems to stop the key icon appearing. If I remove the attribute using Chrome dev tools, the icon appears straight away and works fine.