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4 Comments posted
3 Points earned
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Tehpoch

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Tehpoch
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FSAccount
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  • Hello Laksh, As we said, "better late than never", right? My only concern is to qualify a "5 months delay" by the word "late". As i wrote earlier, yes i tried chat and phone support, first one was said "unavailable" and second one, waited 20 min for no answer. Tried one more time and ended up with same result. I didn't try…
  • As i said, impossible to reach the support. But as you pointed out, this is not so large of a company so they are more flexible, which means they should be able to react faster. In which world 5 months delay (To not receive any answer from their side) is acceptable from the support? There is just no excuse for such…
  • Hello Ukko, Thank's for your answer but i already tried your solution and nothing worked. I tried normal subscription code, different links etc but nothing worked. It's really sad to see that in 5 months, i got no answer from the F-security team. They just take the money and don't bring any support to members or should be…
  • Hi Simon. Thank you for your answer. Unfortunately, there isn't...