Shahrir

The direct link to the hotfix seems to be broken, here's the correct link: https://download.f-secure.com/corpro/pm/pm11.31/fspm-11.xx-windows-hotfix-3.zip

Hi minnin! Just wanted to follow-up and see if a solution has been found? If so, please let us know what worked!

Hi squawk! Just wanted to follow-up and see if a solution has been found? If so, please let us know what worked!

Dear Hönö, Have you tried to do a fresh installation by reinstalling the program?

Dear juggav, Can you help to check if the issue is still persist in the latest release?

Dear FormerMember3, Please be informed that we are looking forward into supporting Windows phone but I apologize as there is no ETA yet on when it is going to be available. (EDIT 11.11.2014 - username changed)

Dear darcysmoke, Are you trying to merge the trial account with your paid account?

Dear casaIT, I would like to follow up on the issue that you have reported. Do let us know if you are still facing the same issue.

Dear Laddu, May I know which product are you referring to and from where did you purchase the product?

Dear dinesh222, We would suggest you to contact Connect to assist you further on this matter. They will actually assist you further on the installation.

Dear Belamanth, This is kind of interesting information indeed. Can you provide us with more information on this matter? What if you changed the location to other than Germany? Is it still informing you that the login is coming from Baghdad? Also, rest assured that all the information through Freedome are secured and…

Dear Arhi, In order to recover your premium purchase, kindly download Key from our website and connect it using the code that you generated from your mobile device through the connect device option.

Hi gbpackergold, Did you manage to transfer your subscription? Let us know if you need any further help.

Dear clouseau, Do let us know the result once you have updated it to the latest one so we would be able to assist you further if needed.

Thanks for sharing this Rusli!

Hi Mike1987, Are you able to contact our sales team with regards of your inquiry?

Hi Rusli, Very good info indeed! Thank you for the contribution.

Hi ajlh, I would like to confirm if you are able to install the program now on your iPhone?

Hello, We appreciate all the feedbacks given on our latest UI. I will inform our R&D department on this so they will take this into count in our next release.

Hi MangoLarve, May I know how can I help you?

Hi Cele, I do apologize as it is not possible to group the credentials for now. However, we will suggest it a feature request. Thank you for your valueable feedback!

Dear Tamas, Can you give the steps below a try: 1. stop the services: net stop fsma net stop fsgkhs 2. delete all the temporary files (cteng*.dat) from c:\windows\temp directory 3. start the services back: net start fsgkhs net start fsma Is the issue still persist?

Dear Tamas, Please be informed that we are currently aware of this issue and in the process of getting the fix ready. We apologize for the inconvenience caused to your side.

Janiashvili, Please be informed that .txt is not an executable file which is why it have not been blocked. It will normally block executable file so the user will not wrongly click on the file to activate it.

Dear mihilg, Did you follow up with the support ticket that you have created?

HI irl-tony, Once a new simcard being inserted to the stolen phone, the number will be send to the trusted number you have configured unless the thief remove the program from your phone where he/her should not be able to if it is pin protected. Once you received the number, you can send the message #LOCATE# from your…

Hi liisap, I would suggest you to try to download using a 3rd party download manager as some times the issue is caused by the users internet connection itself.

Dear alfred, It seems like the page to your "My Ebay" account being detected as malicious. It is possible that the detected file is a false alarm. This means that the page is clean and virus-free, but F-Secure detects it as a virus. Unfortunately, false alarms do appear from time to time in every security software. You can…

Hi maud138, I am glad to hear that your issue is solved now! Have a great week ahead.

Hi maud138, If you have added the exclusion but you are still facing the issue, I would suggest you to create a support ticket as Gary suggested so we would be able to assist you further on this issue.