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Hi @Jaims, I cant see a solution in that thread - unless you mean the user turning the device off and on again? We have tried this and the issue still persists. Thanks.
I am the admin on a business account and one of my users is getting this error when trying to click "on" in Freedome. The error is occurring on an Apple iPhone 6, running OS 12.1.2. "Could not configure the app. Restart Freedome a…