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Regarding the phone and chat, there was no queue, nothing. The web page says all times are local. I'm on the East Coast, so when the page says 9AM that's 9AM EDT. There was no help on the phone until about 10AM. AS for the Chat window, again, it sh…
It's 9:20AM in NYC. Your phone list says all times are local and help is available at 9AM. Unfortunately, not. Neither is chat. I have a subscription. It says it lasts to mid-August 2017. When I logged into my account here the info is mid-June 2017…
Is there a link to this on the Board?