OnAnyMouse

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OnAnyMouse

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OnAnyMouse
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  • Alas I had to leave before I could get this resolved, but no, booting from USB wasn't possible, so didn't help :-( Am still trying to help remotely, so will keep the forum involved of any progress
  • Thanks again Ben Reinstalling on a hew HDD may be the only option, but, given that the current one is locked in BIOS and I can't boot from CD, even this may not be an option, as I seem to be locked out of the system, even at BIOS level. You are correct that I can't boot into safe mode (or even get near a boot menu), so my…
  • Hi Ben and thanks for the reply. I have not been able to get past the HDD lock, but my hephew reports that prior to that happening, he was getting a ransomware demand that looked very like this one - http://trojan-killer.net/police-central-e-crime-unit-pceu-ransomware-removal/) I am not aware of the specific infection…