Nahid8

I opened "Credential Manage" and there's no credentials related to the VPN connection in "Windows Credentials" tab. I did not find "Save my credentials" option. The problem still persists !

The problem's solved now.

Yes, I purchased the Freedome through F-secure website. Then I have been provided a new key from Technician James when I had a problem connecting locations. That new key is unknown to me. When asked I was told that I would have to use old key in case I reinstall the software. That's the concern !

If I reinstall would it accept the code I received from f-secure ? The reason is that previously I had a problem with connecting to different locations and after reinstalling multiple times it stopped accepting code.

Hi @Sethu I used the same installer you provided. It did not work. Forever connecting to locations !!

Hi @Sethu My OS is Windows 7 (64bit).

@Sethu I don't use wifi. I have direct fiber optic connection. F-Secure don't connect only after the new update.