Marty3

Tell me where to find case number. I'm not sure what you mean

Its 100% An account issue. As I've tried creating a new account and the new one has no trouble connecting and signs in right away with 30 day free trial. But every time i try logging in with my 1 years subscription account it tells me to check my connection. Yet it works just fine with a trial credentials. I change…

Yes i read all that. Is absolutely nothing wrong with my connection or time settings. I've open several tickets just like all the other people from the play store. No response

seriously? no reply at all.. all i see on the play store is 1 star reviews with people with this exact same problem.. its like there isnt nothing there to connect too.. it has nothing to do with our connections.. f-secure are not giving me any support what so ever on this.. really awfull aftersales support.. ive emailed 3…

ive sent several emails and asked for help in other sections to absolute no response at all, its like you guys have no after sales support what so ever.. anyway, i have 1 year subscription with 5 licenses, i activated 1 licece for safe on my laptop (windows 7) then i tried to use another on my samsung galaxy s7 edge, every…

I have just got 1 years subscription for 5 devices. Installed on my laptop with no problem. Then installed on phone (samsung galaxy s7 edge) and every time i try to log in it tells me to check my connection and try again. I'm connected to my home networks virgin media cable connection. And the same message comes when I'm…