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JuhaT Former F-Secure Employee

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JuhaT
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  • Hi @Ressu and thanks for reporting this! KEY developers found reason for what is causing this behavior. We will fix the problem and provide an update capturing the fix ASAP. BR; Juha
  • I took a note of your feature request. It provides us valuable input when designing further improvements to the various functionalities we have. Thank you. -Juha
  • Hi, If the currently chosen way of triggering autofill doesn't do it for you, could you please let me know how you would expect it to work? You do need to tell KEY is which login and password to use for the login at hand. With 100+ items on dropdown, you can just start typing and the focus should hit the title you are…
  • Hi, I tried this with Opera 21.0. As @Ukko suggested, Opera is experiencing similar problem as Chrome at the moment. You can work around it by opening URL "opera:accessibility" in the location bar that takes you to Opera settings. Make sure that on top of the Accessiblity configurations page it says "Global accessibility…
    in Key and Opera Comment by JuhaT May 2014
  • Hi, Currently available latest version (v1.6) should fix this problem for good. If you still experience the same problem, please let us know. Thanks, Juha
  • Hi, Currently available lateste version (v1.6) should fix this problem for good. If you still experience the same problem, please let us know. Thanks, Juha
  • Let me walk this through to check if I understood this correct. Let's say you are asked to enter 2nd and 9th characters in two separate input fields. In order to do that, the entire flow would be: * Focus on the first field * Open drop down and search for the entry wanting to use, but don't yet click it with mouse * Press…
  • Could you point few example sites? We have reviewed quite a few sites when developing the autofill functionality, but havent run across such verification system you describe here. OTOH it also raises the security concern over how does such website requesting single random characters from users' password store all passwords…
  • There was many Community threads around this topic. Please check this thread: http://community.f-secure.com/t5/F-Secure-Key/Cannot-login-master-password/td-p/50083 for the latest update. Could you also follow up any further discussion in that thread? -Juha
  • Thanks for all the help regarding the problem described here! Even if this problem was very hard to reproduce consistently we have identified the reason. Most recent versions (v1.5) did already improve situation, but not in all cases. Problem may have continued occasionally depending on how loaded the system is on bootup…
  • Hi, Me and development team were notified of similar issue this Community thread: http://community.f-secure.com/t5/F-Secure-Key/Cannot-login-master-password/td-p/50083 Could you please follow up the discussion there? I will shortly follow up on latest update on this issue in that discussion thread. TIA; Juha
  • Thanks for the update Gemmy, glad to hear it works. We have tried to reproduce this issue with Win7 and Win8 based on instructions provided, but without success. However the lastest improvements in v1.5 released last week apparently do help in providing solution. I'm still curious though; Gemmy, Torspo, what type of hard…
  • As found out in this thread, restarting the process apparently fixes this. Could you please let us know the KEY version number you're running? We're working on improvements and likely they provide fix for this as well. As reproducing the problem is not possible on every system, we'd need to know what version is having this…
  • Could you check the Settings -> About and let us know the KEY version number you have running on your Windows 7?
  • Thank you @csjDK ! I assume the application with what you use Key in this description is a web browser. What web browser is this? Can you also figure out the current version number? Key does integrate with all applications on your system. However Web browsers are a bit different from any other app.
  • For some reason I can't see image you embedded. What type of Mac model do you have and which keyboard were you using? The physical devices and layouts. This could be a software issue or then a keyboard layout issue. But as you went already ahead and tried with the Fn-key, it can be the former. There are many different…
  • Thanks, the stack trace tells quite a bit! Version 1.4 that we are currently preparing for release has some fundamental changes that could fix this by itself (updates to the underlying framework). -Or then not, don't know yet. Could you have another go with v1.4 when it is out? TIA; Juha
  • There could be a UI problem here. Could you please try following: * After being told you are already subscribing, return to the main list view (use back) * Open side menu and select connect devices * Open the generate synchronization code accordion The button SHOULD now say "Generate code" that indicates your sync feature…
  • We have implemented this feature and it is in testing at this moment. Likely to capture this in the next release.
    in F-Secure Key Comment by JuhaT March 2014
  • Thanks Mikko for the feedback. I will take this up with our UI designers for analysis how we could provide means to group or categorize entries. -Juha
    in Profiles Comment by JuhaT March 2014
  • Hi, We found the problem of why Android was not automatically locking the screen. It is now fixed and Key version 1.3 released to Google Play yesterday fixes this problem. Note that the time out is currently set to 5 minutes. We are working to have the timeout as configurable setting in future releases. PS; Windows v1.3…
  • Hi Hemmo and thanks for the ideas! We released Key version 1.3 updates yesterday for Win, OS X and Android (iOS in iTunes review process). This version now captures hide/reveal button for password fields to toggle between plain text and hidden. This is applied when viewing, adding or editing entries. Connect devices will…
  • Hi Petsu, Just noticed your last question. Chrome 32 update broke the compatibility to F-Secure Key autofill functionality, I believe this is the problem you are experiencing. I wrote more about this Chrome issue in the following post, this post also describes the workaround to get Key working with Chrome again. Check it…
  • Hey, Chrome 32 update broke the compatibility to F-Secure Key's autofill functionality. Our product is not the only software suffering from this change. There is a workaround to fix this. Change the Chrome browser accessibility settings: * In location bar where you have the URL, enter "chrome://accessibility" * On top of…
  • The iPad3 bug you mentioned with password generator checkboxes was fixed in the 1.2 update we did via iTunes about a week ago. Can you confirm if you still have the problem of not being able to uncheck specific character categories in the generator? -Juha
  • Did you install any new software, software updates or Windows updates before you observed autofill stopped working? TIA; Juha
  • Couple of weeks back I tried to find a device which you are using to see what's up with that. Couldn't find one from our test labs nor from likely on-line stores. Seems like it is discontinued nowadays. Hence it is tricky to figure out what is exactly happening and what would be the likely fix. I created bug report about…
  • It is not only a matter of code portability. There is the packaging and testing. Autofill requires window managers accessibility features etc etc. It could be that we make some kind of entry to Linux at some stage, but currently it is not in the release plans. BR; Juha
  • Points taken for the iOS master password focus and the lock button. For the latter; We originally thought to have it in the main view. However positioning it next to "Add" function didn't seem like a right choise. As there is the lock timer, we chose to have it in the menu. We will revisit this with our UI designers. Now…
  • The sync feature can currently be unlocked only via in-app subscription in Google Play or iTunes. I understand the frustration and we are working to provide solution for pure Windows environment and generally a premium subscription possibility for desktops as well. (No plans for Windows Phone release, hence Lumia you…