Jagadesan Former F-Secure Employee

Activity Highlights

0 Discussions started
129 Comments posted
97 Points earned
15 Solutions given

Jagadesan Former F-Secure Employee

About

Username
Jagadesan
Joined
Visits
0
Last Active
Roles
FSFormerEmployee
Points
97
Posts
129

Comments

  • Hi raaf, With regards to your problem, I would suggest you to open your mailbox and delete any suspected emails that you have and then also clean the spam mailbox. Once you have done that kindly try to scan again. If still there is a detection do update us. Thanks. Best Regards, Jagadesan
  • Hi AVBluz, Kindly PM me your SRID so that I can take a look at your case. Thanks. Best Regards, Jagadesan
  • Hi Blackcat, Thanks for sharing this vital information. Best Regards, Jagadesan
  • Hi AvBluz, Kindly get the fsdiag and submit it to the support enginner that you are dealing with so that he can assist you to verify the logs to see if there is any issue with the update polling agent. Thanks. Best Regards, Jagadesan
  • Hi All, F-Secure does not limit the license users to be in the same ISP or the same network, hence you should be able to install 2nd and 3rd license in other computers beyond your network. Thanks. Best Regards, Jagadesan
  • Hi Sandy, With regards to your problem, I would suggest you to open a Support Ticket: http://www.f-secure.com/en/web/home_global/support/contact Once you have open a SRID kindly update me so that I can help to solve your issue. Thanks. Best Regards, Jagadesan
  • Hi christof_at, With regards to your problem, I would suggest you to open a Support Ticket: http://www.f-secure.com/en/web/home_global/support/contact Once you have open a SRID kindly update me so that I can help to solve your issue. Thanks. Best Regards, Jagadesan
  • Hi JiiKoo, With regards to your query, we are analysing thousand of samples everyday to provide a secured protection to all our customers. From the link below you can always verify the current rating for each of the url and report if you feel it is a false positive. http://browsingprotection.f-secure.com/swp/ Thanks. Best…
  • Hi macha, With regards to your problem, I would suggest you to open a Support Ticket: http://www.f-secure.com/en/web/home_global/support/contact Once you have open a SRID kindly update me so that I can help to solve your issue. Thanks. Best Regards, Jagadesan
  • Hi beachballbingo, With regards to your problem, I would suggest you to open a Support Ticket: http://www.f-secure.com/en/web/home_global/support/contact Once you have open a SRID kindly update me so that I can help to solve your issue. Thanks. Best Regards, Jagadesan
  • Hi Nocturne With regards to your problem, I would suggest you to open a Support Ticket: http://www.f-secure.com/en/web/home_global/support/contact Once you have open a SRID kindly update me so that I can help to solve your issue. Thanks. Best Regards, Jagadesan
  • Hi Patlar With regards to your problem, I would suggest you to open a Support Ticket: http://www.f-secure.com/en/web/home_global/support/contact Once you have open a SRID kindly update me so that I can help to solve your issue. Thanks. Best Regards, Jagadesan
  • Hi viktik, With regards to your problem, I would suggest you to open a Support Ticket: http://www.f-secure.com/en/web/home_global/support/contact Once you have open a SRID kindly update me so that I can help to solve your issue. Thanks. Best Regards, Jagadesan
  • Hi matvanbeer, With regards to your problem, I would need you to follow the steps below to remove the program from Deepguard Monitored Program list. 1. Open F-Secure Settings (Not sure what is it in Dutch, but it is the 3rd button with the screwdriver and spanner photo.) 2. Click on Deepguard. 3. Click on the "Open list of…
  • Hi compudead, With regards to your problem, I would suggest you to open a Support Ticket: http://www.f-secure.com/en/web/home_global/support/contact Once you have open a SRID kindly update me so that I can help to solve your issue. Thanks. Best Regards, Jagadesan
  • Hi Simon, With regards to your problem, May I know the reason why you would like to whitelist the contacts as our scanning engine will only scan outlook.pst file for infection. Thanks. Best Regards, Jagadesan
  • Hi aljw, With regards to your problem, I would suggest you to visit the link below for submiting false positive samples regards to banking protection. Moreover till now we are only supporting banks and we might expand to online merchants soon but it is subject to customer feedback and request.…
  • Hi ss, With regards to your problem, I would suggest you to contact Microsoft for feature request. Thanks. Best Regards, Jagadesan
  • Hi MlagaraJr, With regards to your problem, may I know what is the error that you are facing? Moreover our latest FSIS do support Windows 8. Thanks. Best Regards, Jagadesan
  • Hi nEVERthe1ess, With regards to your problem, I would suggest you to open a Support Ticket: http://www.f-secure.com/en/web/home_global/support/contact Once you have open a SRID kindly update me so that I can help to solve your issue. Thanks. Best Regards, Jagadesan
  • Hi TwistedTwerp, With regards to your problem, is there an SRID given to you by the Charter Security agent? If yes kindly provide us your SRID so that I can help you to speed up the process. SRID is normally stated in the subject of the email. Thanks. Best Regards, Jagadesan
  • Hi gvaccarello, With regards to your issue I will not be able to help you further without an SRID. Kindly try your level best to get the SRID from your support partner. Thanks. Best Regards, Jagadesan
  • Hi Ragman99, With regards to your question, may I know what is the file you are referring to? Is it the installation folder? Thanks. Best Regards, Jagadesan
  • Hi nawi, With regards to your question, once the sum of the md5 have changed for the file you may need to send it again for whitelisting. Thanks. Best Regards, Jagadesan
  • Hi SwissBIT, With regards to your question, we will not make any chages to the product we will only going to shut the web interface(http://browsingprotection.f-secure.com/swp/) down and release a new web interface. No changes would be made to the product and it will still warn you when visiting harmful sites. Once you have…
  • Hi SwissBIT, With regards to your request, the development team have decided to shut this service down hence no further request will be made possible. We will be releasing our new web platform soon and our development team is currently looking into possibilities to add your feature request in the new release but no…
  • Hi All, With regards to your problem, this is a known issue and we are trying our best to rectify this at the moment. Will update you once this issue has been solved. Thanks. Best Regards, Jagadesan
  • Hi navvi, With regards to your problem, I would suggest you to send all the files so that we can whitelist those files from scanning. Thanks. Best Regards, Jagadesan
  • Hi SportinSS, With regards to your problem, unfortunately we do not support installation through GPO but you can use the Remote Installation Tool from the psb download page to do a remote installation. Thanks. Best Regards, Jagadesan
  • Hi hopia, With regards to your problem, I would suggest you to open a Support Ticket: http://www.f-secure.com/en/web/home_global/support/contact Once you have open a SRID kindly update me so that I can help to solve your issue. Thanks. Best Regards, Jagadesan