Activity Highlights

2 Discussions started
43 Comments posted
154 Points earned
4 Solutions given

Ivan_Osipov F-Secure Employee

About

Username
Ivan_Osipov
Joined
Visits
252
Last Active
Roles
FSAccount, FSEmployee
Points
154
Badges
7
Posts
45

Comments

  • Hi Jeff9696, Ah, my bad. For some reason I thought you are a Beta user, you don't have to create anything :) Anyway, folks from the Mobile team are familiar with this issue. Best Wishes, Ivan.
  • Hi Jeff9696, thanks for your feedback. Could you please create a bug report in the Centercode? Best Wishes, Ivan.
  • Hi foxmo, Thanks for your feedback. I have checked your account (its e-mail starts from 7771w...) and it seems that your subscription is not expiring anymore. If you still see any nagging notifications in the product please create a bug ticket in the Centercode. Best Wishes, Ivan.
  • Hi zou, In PM, I have asked you for the e-mail address. With this, we will be able to try to restore your account. Best Wishes.
  • Hello @Homecomings Thanks for your feedback. Could you please upload this file here: https://www.f-secure.com/en/business/support-and-downloads/submit-a-sample? And also please don't attach malware or malware samples like this in the future. Please use this link instead. Best Wishes.
  • Hi Steven999, I have sent a PM to you
  • Hi zou, I have send you a PM.
  • Hi TOM111, could you please create a bug ticket in https://beta.f-secure.com/ and also include your fsdiag file there? And also please enable the Debug logging beforehand. My suggestion is that you had another software installed which used to block the scheduled task. Best Wishes, Ivan.
  • Hello everyone, SAFE 18.4 is now available on production! Thanks for all your contribution. Stay tuned, FS Protection 18.5 will come soon.
  • Thanks for your feedback ZXREVER, we will consider it.
  • Release 18.4 beta 4 (4.90.787): New features: People & Devices feature card has been moved to be the first card and status text is updated (PBL-9744, PBL-9607) Removing of conflicting 3rd party AV products has been removed from the product installation (PBL-9604). You will be notified about 3rd party AV products in the…
  • Hello, unfortunately, after the latest Firefox upgrade (100) the extension installation flow has been changed. If you click the "Setup" or "Install Firefox extension" button, it will open an empty page with a blank address bar. Changes have been done at the Mozilla side. We already thinking of how to figure it out.
  • Hi Ukko, Thanks for your feedback. I have reproduced this issue and passed it further. Best Wishes, Ivan.
  • Hello everyone, SAFE 18.3 is now available on production! Thanks for all your contribution. Stay tuned, 18.4 will come soon.
  • Release 18.3 beta 6 (4.80.1649): New features: Tamper protection is turning off for incorrect path installation. It also shows you a notification in Settings if it is broken (PBL-9596) Note that this should not affect beta clients as they are installed in a correct path. Fixed issues: .NET windows crash if you edit…
  • Hi registradus, thanks for your feedback. I have sent a private message to you. Best Wishes, Ivan.
  • Hello Simon, Thanks for your feedback, I have sent you a private message.
  • Release 18.3 beta 5 (4.80.1534): New features: Hidden option to enable software rendering for all user interfaces. You can see it by holding shift, while right-clicking tray icon. This should be only used in case there are rendering issues with the user interface There were changes to how the product discovers update…
  • Hi chillaban, Thanks for your feedback. I have just tried to request for the password reset, and it worked ok for me. Could you please send me a PM with your e-mail address? Best Wishes, Ivan.
  • Release 18.3 beta 4 (4.80.1325): New features: Notification pop-ups after clicking the "Reset reputation cache" button (PBL-9502) Allow enabling WebView2 debug logging in Settings (PBL-9326). This is useful when R&D needs more information about problems with embedded web views. Fixed issues: SAFE_BUG-03594: Lock screen may…
  • Hi Ukko, Thanks for your feedback. Could you please create a ticket about it with a fsdiag file? It would be easier to track and discuss the issue there.
  • Release 18.3 beta 2 (4.80.696): Fixed issues: E-mail and device value strings (user account dropdown list) are not wrapped if they are long (PBL-9375) SAFE_BUG-03576: CRASH: fsmainui.exe (System.InvalidOperationException) (PBL-9386)
  • Hi @yeoldfart sorry for the late answer. If I understand you correctly, you want to install FS Protection to your smartphone. Could you please try: Log into https://safeavenue-tp.sp.f-secure.com/iframe/-sso/fs_protection/ Choose your account Click Add device -> Continue -> Tablet or Phone -> Continue Then you will receive…
  • Hi Ukko, Thanks for the detailed explanation, could you please create a bug ticket with fsdiag? Please change the log level to debug beforehand. Best Wishes, Ivan.
  • Release 18.2 beta 7 (4.70.1301): New features: Removed security cloud privacy policy link (PBL-9094) Show WebView2 KB article link in network installer(PBL-9188) Fixed issues: Light mode: Subscription view title is hard to read (PBL-9199) Notification about the device name is shown when you logout and log into as a…
  • Hi JariLampinen, thanks for your feedback. I have sent you a private message. In the future, if it expires again, you could also create a bug report in https://beta.f-secure.com/ Best Wishes, Ivan.
  • Release 18.2 beta 5 (4.70.1022): New features: Banking protection turned off smart task (PBL-8474). In other words, main UI warns when you turn off the Banking protection feature. Please note: the Browsing & Banking view has not been updated yet. Also, localizations are not ready yet. Known issues: Hang taking product into…
  • Hi Yatounoneko, Could you please create a ticket in https://beta.f-secure.com/ with a fsdiag file (can be created via Support tool), so we could know a bit more and investigate? Thanks and best wishes, Ivan.
  • Hi avijitsg, thanks for your interest. In our Beta program, we don't use keys or keycodes. Instead, Beta users have to register account on the website. You can sign up here: https://beta.f-secure.com/welcome/ Please contact me in case of any questions.
  • Hi Marko, Thanks for your patience, your subscription has been renewed.