FloridaJo Observer

Okay, after installing SAFE, it was not locked again. These two boxes came up when opening OpenOffice and before I must have hit 'deny' on one of the boxes.

I'm not clear on what document I need to open. All OpenOffice documents were locked, then I uninstalled SAFE and now all OpenOffice documents are unlocked and work normally. On the page you sent me on how to generate a FSDIAG it says "Part of the information may be confidential. " I just copy pasted. To generate an FSDIAG…

Instead of me reloading Safe, running that tool that may collect confidential information, why don't you use your mac, install OpenOffice and see if you get the same issue?

After clearing data cache, had to release the license and reconnect the license. Now it is connected. Thanks.

Support fixed the issue. Thanks everyone.

I don't have that, I have this:

The 'Change your notification settings' opened up for me in German. The invoice was in English, the intallation email was in German. These are the only emails I have received so far. For some reason, the support tech wanted to do a remote session where he'd have control of my computer. I do not understand how that had…

I use Gmail for email. Headlines and text are in German. I contacted support, and they said they would have the 'backend' group look at it. The invoice came in English, but the installation email came in German. see pic

I bought it directly from their website, f-secure.com, no promotions, no coupons.