EmilL Former F-Secure Employee
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EmilL Former F-Secure Employee
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- EmilL
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- FSFormerEmployee
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Comments
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Hello. F-secure Safe is the only homeproduct that have auto-renewal. However, Safe doesn't have Anti-virus. It contains: Internet security 2014, Anti-virus for Mac and Mobile security. We do have product for business that have auto-renewal. …
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Hello. Just to check so its really is our bankingprotection. Because it's not supposed to block paypal. If you start up F-secure Internet Security 2014 -> select "Online safety" -> "Settings" -> Select "Banking protection" -> Up in t…
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Okey, good. Br Emil
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Hello Just to check with you. Were you able to remove Mobile security v8? Br Emil
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Hello What F-secure product are you using, also what version? You can right click on the F-secure icon under hidden icons and select "about" Br Emil
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Hello, If the issue still persist, please follow NikKs advice and submit a support case with a diagnostic file. Br Emil
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Hello! Please let us know if it solved the issue to run the uninstallation tool
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Hey You can always apply for the beta. However its a diffent subsciption key. If your current subsciption is active. Then the time is going to tick down even if you use the beta version. Br Emil
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Hello Hansvw! 1. If you order a renewal of Internet security for 3 computers and activate it on one of these where Internet security will expire soon. Then you are going to add the new time for 3 computers. You dont extend the amount of computer…
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Hello! Just to check so we didn't misunderstood your questions. Is it when you reboot the tablet it starts a scan, or is it when you just start up the scren from "sleepmode"? If it is after a reboot, then this is normal. It will alsways scan…
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Hello! F-Secure DeepGuard 2.21 is an older version of Deepguard. Please check with YouSee if they have a newer installation link. So you can download the newest F-secure YouSee version. Br Emil
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Hello xcead! Please follow Bens advice
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Hello Janiashvili. Did any of the tools NikK suggested solve the issue? I recommend the Rescue CD or the system restor that NikK linked. Br Emil
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Hello, Please try our uninstallation tool that Simon recommended. If the issue persist. Then we would need a diagnostic file from you to look deeper into the issue. If the installation fail after you enter your subsciptions key. Then F-s…
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Hello, If you have Internet security 2014. Then you can also try this: Start F-secure -> Computer security -> Tools -> Clean up tool. That tool might be able to remove it. If the issue persist. A systemrestore should solve…
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Fixed version of original reply (good to know): "If user had KEY installed and updated to Android 4.4 all data was lost if user didn't have data synchronized to second device. This was very troublesome because it was 100% related to the way Android…