EmilL Former F-Secure Employee
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EmilL Former F-Secure Employee
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- EmilL
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- FSFormerEmployee
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Comments
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Hello.
F-secure Safe is the only homeproduct that have auto-renewal. However, Safe doesn't have Anti-virus. It contains: Internet security 2014, Anti-virus for Mac and Mobile security.
We do have product for business t…
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Hello.
Just to check so its really is our bankingprotection. Because it's not supposed to block paypal. If you start up F-secure Internet Security 2014 -> select "Online safety" -> "Settings" -> Select "Banking protection" …
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Okey, good.
Br
Emil
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Hello
Just to check with you. Were you able to remove Mobile security v8?
Br
Emil
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Hello
What F-secure product are you using, also what version?
You can right click on the F-secure icon under hidden icons and select "about"
Br
Emil
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Hello,
If the issue still persist, please follow NikKs advice and submit a support case with a diagnostic file.
Br
Emil
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Hello!
Please let us know if it solved the issue to run the uninstallation tool
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Hey
You can always apply for the beta. However its a diffent subsciption key. If your current subsciption is active. Then the time is going to tick down even if you use the beta version.
Br
Emil
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Hello Hansvw!
1. If you order a renewal of Internet security for 3 computers and activate it on one of these where Internet security will expire soon. Then you are going to add the new time for 3 computers. You dont extend the amoun…
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Hello!
Just to check so we didn't misunderstood your questions. Is it when you reboot the tablet it starts a scan, or is it when you just start up the scren from "sleepmode"?
If it is after a reboot, then this is norma…
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Hello!
F-Secure DeepGuard 2.21 is an older version of Deepguard. Please check with YouSee if they have a newer installation link. So you can download the newest F-secure YouSee version.
Br
Emil
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Hello xcead!
Please follow Bens advice
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Hello Janiashvili.
Did any of the tools NikK suggested solve the issue?
I recommend the Rescue CD or the system restor that NikK linked.
Br
Emil
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Hello,
Please try our uninstallation tool that Simon recommended.
If the issue persist. Then we would need a diagnostic file from you to look deeper into the issue.
If the installation fail after you ente…
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Hello,
If you have Internet security 2014. Then you can also try this:
Start F-secure -> Computer security -> Tools -> Clean up tool.
That tool might be able to remove it.
If the …
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Fixed version of original reply (good to know):
"If user had KEY installed and updated to Android 4.4 all data was
lost if user didn't have data synchronized to second device.
This was very troublesome because it was 100% rel…