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Just to let you know that I am now up and running and have been provided with the following solution to the windows 10 problem: Dear Cathy, Thank you for contacting F-Secure. With regards to your enquiry about F-Secure products, we have checked your purchase refrence number ........... and found it was purchased using…
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Thank you for the update Laksh
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Okay thanks Simon. Not sure how to do that though.
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Thanks Simon. I had seen the thread but I just needed to write down my issues to help make sense of it all. I suspect I will still have problems even if installation issues mentioned in other thread are resolved. Have you any idea what I can do about my licence not being recognised on my trial version?
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Thanks for your reply. I was not using VMS but another antivirus product which I uninstalled. I notice that Windows Defender is evident however.