Ben F-Secure Product Expert
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Ben F-Secure Product Expert
About
- Username
- Ben
- Joined
- Visits
- 5
- Last Active
- Roles
- FSAccount, PartnersAndResellers, FSEmployee, FSProductExpert
- Points
- 3,043
- Posts
- 2,641
Comments
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Hi,
This could be related to additional component on top of the firewall.
You could check application control, or NIF. In order to better investigate this issue, you could also in iTunes Airplay Windows10 Comment by Ben January 2018
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Hello,
could you give us more details about your setup I am not sure to understand your request?
Do you want a possibility to download the updates and apply them on a isolated environment? -
Hi elias,
Did you purchase your subscription through the appstore or our estore?
If you purchase through the appstore then you will need to use the same apple account on your new phone to restore the purchase. -
Hello,
Could you try to disable tracking protection and browsing protection?
Note that in some cases game servers might block any connection coming from VPNs or proxys. -
Hello DanielG,
Thank you for your feedback. We are aware of some similar problem with credit card limitation to some countries especially in the Nordics. We are investigating how to workaround this and bring a better experience t…
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Thanks for sharing this "hack"
. Also nice Falcon.
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Hello blue1,
Could you tell us a bit more what kind of Operating system your phone is using?
Do you send the pictures via MMS or via emails? -
Hello Sergio,
Subscription issues are near to impossible to troubleshoot within our community. Could you get in touch with our suppo…
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Hello HanDuo,
We have received some reports of this type of behavior and prepared some improvements.
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We indeed have agreements with our partners. We monitor as well the speed on all our exit points.
In order to better investigate this issue, could you in Limited speed Comment by Ben January 2018
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@hopefulfuture you most likely do not need to take any action.
If you have any problem connecting then you might need to change the configuration on the ro… -
Hello Reyne,
This type of problem could be due to old hardware. Could you please update your graphical drivers and if that doesn't help get in touch with our support.
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Hello 37Carl,
If you bought the subscription from our estore, then then subscription code is within the email confirmation. If you lost it please contact our support as we cannot handle subscription issue within the community for…
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You will indeed see the VPN icon in the upper part of your screen and can see that the VPN is on in the IOS settings.
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Hi,
This type of error is usually due to old hardware(its drivers). You could try to update the graphic card driver. If that doesn't help please contact support as we have a tool to help in such case. Because the tool might have …
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That would indeed be the best way to proceed.
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We are aware of still some problems on US locations and contacted Cloudflare about those.
For the coincap, trying to restart the application and clear cache might do the trick.
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Application control and DeepGuard would indeed be the places to do such block.
One alternative could be to block Teamviewer at firewall level.A quick search yield some "how to" article you could follow. That however mi…
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Hello Lotto,
Thank you for the update.
I have reported this internally to be investigated further.
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The problem should now be resolved.
@Moby We did not manage to reproduce your coincap issue. Are you still affected ?
If…
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Hello Lotto,
This is because OpenVPN TAP driver(which we are using) has been coded to report itself as 100mbit network device. We have in practice observed over 100mbit/s speed.
Are you all the time below this s…
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Version 13.10 is now available here.
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Hello,
Do you see any error when connecting to the app?
Did you try different virtual locations? -
In case you are unsure, you can always refer to this article.
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Hi,
Starting on December 19th, all Cloudflare hosted sites have started to require one or two CAPTCHA checks from anyone using F-Secure FREEDOME, regardless the virtual location used.
Currently the roo…
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Starting on December 19th, all Cloudflare hosted sites have started to require one or two CAPTCHA checks from anyone using F-Secure FREEDOME, regardless the virtual location used.
Currently the root cause for these checks…
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Rather than completely uninstalling, you could in the user interface under Tools, try to temporarily turn off all security features.
Make sure to turn it back on once the test performed.