AndyRD

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• Hi,   You should be able to exclude this update in the profile for the computers, section "Software updater".   In order to do this, you will need some information from the actual patch, for example the BULLETIN name. This should be vi…

  in The "Windows Server guidance (KB4072698)" update is showing up in the list of critical updates for t Comment by AndyRD August 2018
• Hi,   It wasn't clear from your second post if the tweaks you made resolved the issue.   Unfortunately, at this time, we do only store the local address of the device, so if it is on a private LAN you won't see the external IP. We will look to s…

  in Lost computer : using F-Secure to find it Comment by AndyRD May 2018
• Hi Tamas,   Thankyou for your comments.   We will be adding remote quarantine support to Computer Protection, later this year. This will allow the admin to manage the quarantine contents from the portal, and we will look into the possibility for…

  in F-Secure Computer Protection: Main differences compared to Workstation Security 12 Comment by AndyRD April 2018
• Hi Tamas,   I will take this request forward within our team, to see what we can do.   Best Regards,   Andy  

  in F-Secure Computer Protection: Main differences compared to Workstation Security 12 Comment by AndyRD February 2018
• Hi,   There is no way for you to save the settings from Workstation Security to bring them to Computer Protection.   We are currently working on Migration scripts which will convert your existing profiles to the correct format used by Computer P…

  in F-Secure Computer Protection: Main differences compared to Workstation Security 12 Comment by AndyRD February 2018
• Thank you for your report, and my apologies for the late response.   We identified an issue which could cause this problem, and have a solution which will be automatically deployed to all users quite soon.    

  in PSB Computer Protection and profile "browsing protection" Comment by AndyRD October 2017
• Hi Tamas,   I'm pleased to inform you that Computer Protection introduces DeepGuard 6.

  in F-Secure Computer Protection: Main differences compared to Workstation Security 12 Comment by AndyRD August 2017
• Hi,   Unfortunately there was a problem on this particular system yesterday, causing these errors.   The problem has been resolved, and functionality should now be working correctly.   Apologies for the inconvenience.   Andy

  in PSB Portal - Profile Editor stuck Comment by AndyRD August 2017
• Hi,   I'm a little unclear on this, because the Firewall used in Client Security is the same as the one used in PSB Workstation, and as far as I know neither of them have the capability to allow applications through the Firewall.   Please could …

  in Add application exceptions to firewall settings in profiles Comment by AndyRD July 2017
• Hi,   Content filtering works by blocking downloads of those types, in conjunction with a Security Cloud lookup of the domain.   If the Security Cloud says that the domain/URL is safe, the download is not blocked   If the Security Cloud says t…

  in How does the Content Filter work ? Comment by AndyRD May 2017
• Hi,   The controls for "Connection Control" are found in the profile editor under the "Browsing Protection" tab.   Could you explain in a little more detail what you are trying to achieve, giving an example if possible? Unfor…

  in Connection control management Comment by AndyRD May 2017
• Hi Tamas,   Thank you for this feedback, we can easily see how this would affect this "use pattern" for the workstations.   We are currently evaluating how we might be able to improve this with future versions, but at present we cannot…

  in FSAV PSB not suitable for classroom use, due to lack of SWUP moderation? Comment by AndyRD October 2016
• Hi Tamas,   I think there are actually two parts to your suggestion:   1. Submit the samples automatically to Labs for analysis.   This one I support, and I will investigate with the team what options we have.   2. Report back to Administrat…

  in PSB to remotely submit suspected false virus alert samples to the F-Secure lab Comment by AndyRD September 2016