Announcement: New Knowledge Base

4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.

Manual scan + report ?

Hi

 

I'm french and I've a PSB . A scan is periodically programmed but when I receive ths report, it said that the details aren't uploaded to the portal, so I've to go on each computer ...  : "Une infection a été détectée pendant une analyse manuelle. Les détails du rapport de l'analyse manuelle n'étant pas chargés sur le portail, vérifiez le rapport sur l'ordinateur." (sorry, it's in french)

 

Is there any idea that I can receveid the details on my mail address or possibility to see them in the psb portal ?

 

Thanks ...

Best Answer

  • PetriKuikkaPetriKuikka Posts: 190
    Accepted Answer

    Hi,

     

    unfortunately with the current client version it is impossible to get those details to portal or to email.

     

    We are working on fixing this in the upcoming new client.

     

    Petri

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