Announcement: New Knowledge Base

4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.

Is there a way to customize PSB Welcom/install email?

Is it possible to customize email from "PSB Mail Sender" to include company info/instructions? Our users have been taught to just ignore all generic installation messages, so most of the emails sent from PSB portal are getting deleted.


  • LakshLaksh Posts: 4,428

    Hi JarkkoL,


    Only customization available for the partner (SOP user) is to add company logo and a company support link. We don’t have any other possibility to customize the installation email currently. The email now includes the instructions on how to install the client.

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