Announcement: New Knowledge Base

4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.

PSB 1 / EMEA portal down - Working again

 Products affected: PSB Portal 1/EMEA

 

Problem: Users unable to log in to PSB Portal 1/EMEA

 

Visible effects: When trying to log in, it fails and returns "Username/Password are incorrect" messsage.

 

Workaround: No workaround

 

ETA: We are working to get the service back up and running (High Priority).

 

Fix: Portal login is working again. (EDIT)

 

Internal reference: HHH-12258  

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