Can't sync with updated version

I have a subscription on my iPhone and I want to sync it with a PC. I had a working sync on my pc and then I upgraded to the latest version of F-Secure key on my PC. Then I couldn't log in in the updated version.
I uninstalled and tryed with a new key from my iPhone but it won't work. I get a error message that says "Server denied upload"
The PC version is 2.4.103 on Windows 7 and my iPhone 6 has the 8.1.3 iOS and F-Secure 2.1.2.
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You cannot login to application or you password synchronization failed?
Did you have very old version of desktop client before?
I would recommend you to make a backup of your passwords by exporting them to a file and then remove local storage and setting by removing a folder:
C:\Users\<username>\AppData\Local\F-Secure\Pwmgr
After that set up an application and re-sync using the code, created on other device
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It's the syncronisation that fails.
I hade an older version installed om my computer. I wanted to update to the latest version of F-secure.
After the upgrade I couldn't log in to F-Secure key. Nothing happened when I entered the password.
I then uninstalled everything, both application and user databas and all registry entries.
There is no folder C:\Users\<username>\AppData\Local\F-Secure\ when I uninstalled.
I reinstalled and during the installation I entered a simple password. When I tried to sync I got i prompt to enter the password that I use on my other computer or in my case my iPhone. Nothing!
When I check the "Help - About" it says "Server denied upload". When I push "Sync now" it says "No sync available".
It's like I don't have a premium version registered but I renewed it at the 24th of january 2015 through Apple store on my iPhone.
What more can I do?
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I'm having the same exact problem, PC and Mac. I have a new post regarding the problem but I haven't received a response, yet. This leads me to believe there's a bug with the current build.
Additionally, when I enter the correct password, mine does nothing similar to what you're experiencing but if I enter the wrong password, it identifies it being incorrect.
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Today I got a subscription key to enter in my desktop installation. I generated a key on my computer and entered it on my iPhone. A bit scary because I didn't have any passwords on my computer, just on my iPhone.
But it solved my problem! Now the sync work just as expected and I didn't lose any passwords.
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@MrAx1n wrote:Today I got a subscription key to enter in my desktop installation. I generated a key on my computer and entered it on my iPhone. A bit scary because I didn't have any passwords on my computer, just on my iPhone.
But it solved my problem! Now the sync work just as expected and I didn't lose any passwords.
I received a subscription voucher, too; this method resolved the issue F-Secure is having with a "third-party component that is managing subscriptions". I hope they quickly resolve the problem.
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