Announcement: New Knowledge Base
4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.
Unable to remotely deploy AV from PM
As per subject line I'm having problems deploying Workstation and Server Security from PM.
I've set up a new PM server as it's on a different network. I've tried to deploy to two different machines and get the same fault. PM reports :
'The launcher service has reported an error. PM server connection timed out'.
I've made sure that I can ping the server, the administrative account has the correct permission to the machine & have also turned off the firewall too just in case. I'm not aware of any networks problems either so not sure why I would get this error.
Are there any logs I can check or anything else I can try?
Any help would be appreciated.